I am writing this complaint because I want every person to beware how rgt management treats their employees. My husband had worked for the long john silvers branch of rgt for over a year and the store he took over had been in the postive since he has been there. Yesterday he was told with no warning what so ever that his location was going to be closed due to lack of profitabilty the following day. He was then assured that he would still have a job because they were opening 4 other locations and he was not made to give back his keys or anything else normally involved when someone is terminated. He was then informed that he needed to call a meeting of his entire staff to let his boss the dm decide who would be kept and who would be let go. In no way was his presence requested or demanded at said meeting. he however decided to attend the meeting to support his staff during this difficult time. When he arrived at the meeting his dm sat down with each of the employees and kept none of them completely against what was told to him about the employees and their positions. He was then sat down by the dm and told that his services were no longer needed, which was a complete and utter suprise to my husband since he had been assured that his job was safe. He then asked for his final paycheck which is required of employers in the state of missouri and they told him he would have to wait for final payroll to be closed out at the end of the week. I want to make it very clear that rgt management is a deplorable business with despicable business practices. They lie, have no problem breaking state laws and do very shady underhanded deals and then say the ends justify the means. I understand business is business but there comes a time when that is taken too far and in my opion this is one of those times.

Went thru drive thru I was not satisfied they given me k f c fries say I wanted lbs fries manager came yelling at mesays that's how they fix em it take 5 minutes I say fine then he ridicule me for scratching lotto ticket I called him an asshole got my money back as I began to drive away he yells to me to lose weight I stop van ran inside I was going beat the shit out of him I got wise didn't want go jail as I went out door he started clapping

This company is the WORST to work for. I worked there for 4 years and moved myself up in the "company" from a cashier to an "acting general manager". First off, you can't believe a word anyone over a General Manager says; the District Managers & Director of Operations work behind everyone's back for themselves and cannot run their districts properly. Once you become a manager, they expect you to answer your phone 24/7 and always be on call if something happens, even if you're a shift manager. As a shift manager, I ran the store by myself on the days my GM was off because she refused to answer her phone and my District Manager would get irritated if we called him with problems. I was finally promoted to an Assistant Manager and was then taken from my home store to work at the 38th and Mitthoeffer location. They had labor cut so much that me and the General Manager were the only people working during the daytime and some nights, you would close with 2 people as well. I was given the option to take over the GM spot of another store in Peru, IN so I moved with the understanding of a promotion. After 3 months of listening to my new District Manager complain about a million different things, I still not had received the promotion I was promised. Since there was no "paperwork" on the actions items and time given, as soon as a new Territorial Manager took over, mine was thrown out the window. The District Manager, Steven Douthit is a horrible example of a leader in the community. He hangs out with his employees and participates in parties and acts that a manager should not participate in. It's disgusting to think that someone can quit in one District and then be re-hired in another, because the DM has a personal interest in the employee. This DM has nearly naked pictures on his facebook, and is friends with his employees on as well. He is always talking to the employees about his personal life and makes many people uncomfortable. The management that promoted him must have be desperate because this guy cannot even type an email out correctly. He spells everything wrong and talks so ignorant and ghetto, that someone with even a high school diploma could not understand his poor English. It's a shame to think that there are plently of General Managers in their company that would work 10 times harder than a DM like that, but they won't even look at them for a promotion because they've been with the company so long. Despite the horrible upper management, there are some great GM's & Assistants that are true to their word and always happy to help. Steven Burge is a District Manager and a great coach and leader as well as Libby Erwin, Reggie Wisely, Meaco Molina, and Karen Goodnight-Copas. If you're lucky enough to be in their location, please know that they will work hard to take care of you and make sure your experience as good. As far as employment, please think twice about working for people who can pay you for 48 hours but require you to work 15 hour shifts and 60 hours a week; even McDonalds doesn't do that. As for me, I've found a great job and a wonderful Area Manager, who actually can set expectations and help you meet goals so you can grow within a company. Please visit LFF.com and check us out!

Had watched the comercial several times about the 10.00 dollar family meal deal and when i arrived the lady told me that the don't have such a deal. I explained the family meal deal and she still told me that there is no such thing. I then explained that the comercial had been playing over and over and that was the reason i came, still same reaction. She acted like i was crazy. anyway It ended up costing me 15.00 and the food sucked. was not happy. tried to send them a complaint and funny thing there the location does not exist. Funny as I was there and purched food at that location. would not let me file the complaint. Also as I'm writing this the comercial has played 4 times. go figure. i will not be back again!!!

Just went through the drive through at Long John Silvers in Ponca City Oklahoma. I live here in Ponca, the service today was totally unacceptable! First off when we got our order, we didnt get a reciept. we ordered clams as we always do when we get our combo. the clams were greasy not hot and the whole box of them were stuck together! We were shorted an add a piece fish and when we got home to eat, our fries, fish, hushpuppys was not only not hot, but tasted old and rubbery.