I went to Long John Silver's/KFC on April 15th, 2010 at 4:49 p.m. I ordered a fish and shrimp platter. The gentleman in the back started to make my platter. I waited. And waited. And waited. After waiting 12 minutes, I asked the cashier how much longer I would have to wait. I was then told I was waiting for fresh shrimp. So there sits my platter on a pplastic tray. When the cashier told the gentleman putting the meals together that I was waiting for 10 minutes, then- and only then- did he put my platter under a heat lamp. Two more minutes passed. Then the gentleman put the fresh hot shrimp on the cold plate and brought it up to the counter and gave it to me. I asked him to replace everything but the shrimp, since I sat there and watched it get cold. He snapped at me, " I just had it under the heat lamp!" I replied, " not for very long. Feel a french fry, they are cold!" he took the plate, put it in a microwave and handed it back to me! Then real snotty he said, " I hope you enjoy that! And i did put it under a heat lamp!" I asked to speak to the manager and he told me no and walked away!! Does anyone know how to contact the corporate office so I can lodge a complaint with them! The "wonderful" server's name was Marvin.

I am writing to you concerning the Chillicothe Ohio Long John Silvers establishment. Our vistit on 01/14/2010 at 5:56 p.m. was the worst and most embarrassing visit I can honestly say I have ever experienced. I will not return to Long John's to have to endure any embarrassment like that in the future. To begin with there were 4 adults together, meaning 2 separate orders. The first order was placed using their coupons, one ordered a #4 and a drink and was told that included her drink also, then the second adult ordered his two piece Chicken combo (don't recall the number) and was also given his drink with his order. Then I gave our order (coupon in hand for any variety platter $5.49, same coupon as the previous adult had used) both requesting the #4 also. The same girl Nneka took our order that had just taken the previous order but informed us that we had to pay extra for drinks, they were not included in our meal price. OK, well we had to have drinks since we were dining in. We both requested that we wanted 3 fish and 2 chicken, only one of us got that. I wanted a bread stick in place of the Hushpuppies since I do not care for Hushpuppies. I have always done this at Long John's with no problem, no charge, and last night I was told that I could do that but it would be 50 cents extra, OK I would rather pay 50 cents to get something I would eat as to throw the Hushpuppies in the trash. We also asked for crumbs with both meals, we also didn't get any.

We went to the condiment table in our dining area to find there was no Ketchup, no Vinegar, no Tarter Sauce, & no Shrimp Sauce. We had to go into the other dining area to get it using a tray to carry it back to our table. And during the time at the restaurant they never did fill that condiment table, the holes sat empty.

Then as we compaired our bills with the other couple in our party, we asked the hostess when she came to our table, to go over our receipt to just make sure it was correct. Then the manager (I think her name was Joni, or Jodi) came to the table with the hostess and was very loud and boisterous drawing attention to our table. She didn't offer to make the order correct in any manner at all. She just wanted to use my debit card to refund the cost of the drinks. I refused her offer not knowing what else they could possibly mess up! There were no appologies even given. We ended up getting boxes and taking the remainder of our food home.

I asked the manager who waiting on my where the family meals were. In a rude tone pointed to the menu and said where it says "Family meals". I then told him the 16P family meal 5- chicken and the rest fish. He then said very rude " You have one more what do you want" after repeating what I said he rang up the order. This manager walked over to an employee stated " I can't stand working up here and went in the back. I then heard this manager complaining about my large order and he was banging things in the back very loudly. This other employee told this manager to "Take it a notch down". The food was horrible dry and the Manager was VERY rude and I'm very upset and need to talk someone about this. This is suppose to be a good day today Fathers day.

Yesterday we went to go pick up dinner at the Long John Silvers fast food restraunt on East Washington street for the whole family, then, two or three hours later, we all get nauseas and vomit for at least the next 48 hours. We all had either fish, shrimp, or lobster bites. UNDERCOOKED!!! FOOD POISONING!!!



AFFECTS: diarreahea, vommiting, naseua, headache, fever, cramping!

We don't ususally file these, BUT:
Staff didn't seem overly pleased w/their job(s) - no greeting, i.e., welcome to LJS
3-4 menu items w/chicken planks were unavailable due to a order or shipping gliche
No plastic forks/spoons in self-serve bins at condiment center
Root beer (regular) was flat and watery - I told the employees behind the counter and the replay was "thanks."
Store very unkept, i.e., food all over floors in dining area, dirty tables
Fish breading was doughy on the inside making it hard to eat
coleslaw was "swimming" in mayo...way too much