Longhorn Steakhouse

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1 stars
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Category: Services

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United States

Longhorn Steakhouse Reviews

Jeffpitt June 20, 2011
Deceptive practices
The specific problem regarded the cost vs. size of beverages. There is a 30% difference between the cost of a small draft beer and a large. The physical height of the two glasses is different however the volume is less then 10% greater in the large. This was tested by filling the small glass with water and putting in the large glass. This was brought to the attention of the manager on duty who admitted the company knew about this. If they are doing this with beverages what else are they cutting corners on. They must take their customer for idiots.
aidaambarus June 7, 2011
Horrrible customer service and extra long wait
We went to the longhorn steakhouse in Morrow GA with a group of seven. We were told that our wait would be just a little under an hour. At an hour and fifteen minutes we were told that they will have to split us up. After we agreed to that she comes back about 10 minutes later telling us that it will be another 20 mi.uses. as we were saying that that would be too long she just walked off...in the middle of our sentence. She came back with stable for us. I keep thinking that if we would not have said anything we would has been there another half an hour. Her attitude just made this wholesituation unbearable. To top it all off, they messed up 3 orders without any compensation for our trouble.
Unhappy Diner October 11, 2010
Rip Off- Charged Twice
Around the first of September 2010 my two friends & I went out to eat at Longhorn Steakhouse in Charlotte, NC on Harris Blvd. & Mallard Creek. After eating my girlfriend & I went out to the car while my date paid. Since he was taking awhile I drove around to the front to see him standing there and he said his card was declined, so i went inside to pay. It was around $78 for the three of us so I gave the waiter $90, not a problem as my friend assured me he'd pay me back. Three days later he overdrafted his accouny by $270 and when he called to find out why he found out that he had in fact been charged for the meal! He never signed a slip but was still charged, as of now there has been no resolution! :( I have eaten there twice since with no problem, but I do not suggest getting the ribs, they were awful! (so was the salmon, but it's normally good..?)
Trubane July 5, 2010
It was disappointing to eat dry meat and chewy broccoli and the kids fingers were cold
I have ate at a longhorns 4 times as i can recall. And the most recently was at Carrollton Ga. I had orderd 2 steak meals and a chicken dish for my kids. But it was disappointing to eat dry meat and chewy broccoli and the kids fingers were cold. But i am not the one to hurt feelings, but it was not worth the fee i paid nor the taste.
Belivore May 19, 2010
It is a disgrace that you keep unhappy people on staff
I am so disappointed with the Longhorn in North Georgia. I have been going there for a couple of years now. I honestly don't know why I keep going back and spending my hard earned money. I have had many bad experiences there with a waitress named Michelle. She is so slow and unpleasant. I am the office manager for a prominent doctor in Blue Ridge and we freaquent Longhorn for lunch however, that won't be happening anymore. I will not be eating crappy food and getting bad service there anymore. I will go to Ruby Tuesday's. I have spent I figure at least a couple of thousand dollars in the last 3.5 years. I want my money back I know that is unrealistic but thats how I feel. It is a disgrace that you keep unhappy people like her on staff. She is unpleasant short with her words and just YUK Im sick of it!!!
Barinio May 3, 2010
Awful food, price, portion
My family and I ate at the Lornhorn located at John's Creek in Georgia. The food was horrible (steak was dry, kids meal hotdog and fries were cold) and the adult meals looked smaller more then portions you receive on a kids meal menu. We will never eat at Lornhorn again! Never, Ever! Major disappointment!
Manna December 8, 2009
Scam artists
My husband and I went to Longhorm Steakhouse for the first time tonight. The food was wonderful and the prices were fine. However, when we got out bill, there was a charge of $50 for our 5 glasses of wine... That is outrageous! I'm sorry, but at $10 a GLASS of wine, we will not be returning. Is there an option to buy a bottle at a lesser price? What's the problem? Someone needs to rethink these prices...

We had to wait 20 minutes for our seats (which is totally acceptable to us). We sat tat the bar and each had a martini... The cost of the martinis was $5.50 a piece... that is an acceptable cost for a martini. Why $10 for one GLASS of wine?
TNatural1 November 16, 2009
Poor food & service
Me & 3 friends visited your restaurant in Pineville, NC on Saturday November 14, 2009 at 8:45pm. My meal was not good. The filet was dry and chewy. I didn't know that was possible. The steaks were very thin. The food just was not good. Also, our server was rushing us to leave! She asked twice if she could clear away dishes while we were still eating...literally chewing our food! Then offered us dessert while still eating. She even brought us the check while we were still eating our food. As we were leaving, I asked the hostess for a comment card. She said that she didn't have any. Isn't that a sign that something was wrong? Shouldn't she have inquired and even offered to get a manager? Our server was Lisa W. and our check #51058.

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