Lord & Taylor/GE Money Bank

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Category: Business & Finances

Contact Information
United States

Phone number: 1-800-654-0520

Lord & Taylor/GE Money Bank Reviews

Jim/Jim December 27, 2009
Wrong Person
We have received 5 calls from people claiming to be from Lord & Taylor, GE Money, and Lord & Taylor GE Money. The first call was from an Indian guy named Kevin (I don't know of any Indian people with English/American names) who offered me a deal to pay for an account that I know isn't mine to pay. Automatically, I thought he was an ID thief so I blew him off. The second and third calls came in 5 days later, but no one was on the other line; so I hung up. The next day Lord & Taylor/GE Money called, I answered the phone and I asked the woman who called what is the address on the account she had, she recited it to me and I told her that isn't my address; she stated the name of the wife which isn't my wife's name, the last 4-digits of my SSI wasn't mine, and the birth date wasn't mine. I told her the phone number they have is mine and the first and last name of the person is the same as mine, but everything else didn't belong to me. She apologized for bothering me and hung up. But that wasn't enough, they called me again the next day. This time, I asked the guy to verify the address, but instead he gave me the name of the person he was looking for, and that's when I stopped him and said that isn't me. The first and last name are the same, and the phone number you have is mine, but the middle name of the guy you're looking for isn't me. I also told him I don't have a GE Money Bank account and I haven't shopped at a Lord & Taylor store or whatever it is. (Lord & Taylor as I found out is a department store mostly on the east coast. There aren't any Lord & Taylor stores in my state.) I asked him how to get him to stop calling me and he stated he would put a notation into their automatic dialer and the calls will stop within the next 30 minutes.

What is aggravating is Lord & Taylor/GE Money Bank has the wrong person, and I'm made to feel that I'm the culprit in this situation as they call every single day. I suppose I could stop answering the phone, but why should I be held hostage this way? My next step is to file a complaint with the Federal Trade Commission if Lord & Taylor/GE Money calls again because this is harassment.

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