Neeti Karia,
11901 176th Street, Apt. 277,
Artesia, CA 90701
Billing Department
The Los Angeles Times,
202 W First St., Room 434,
Los Angeles, CA 90012
February 08, 2010
Hi There,
Ref.: Neeti Karia - Account Number 4796687103
I have received an invoice in the amount of $6.50 for the delivery dates 12/10/2009 to 03/08/2010. I want to draw your attention to a fact that I have subscribed to a one year subscription via Gahr High School student program under which I paid $26.00 as a one year subscription in advance for a Thursday through Sunday delivery.
I had a talk with one of your employees named Sandra ( her ID W75070) in December 2009 when I had explained to her that I had subscribed for a year’s subscription through Gahr High School. I was given a sub. # 4796687103 and the matter was resolved. She conveyed to me that the subscription will be valid through December of 2010. She also confirmed that the money had gone to our old subscription account # 31064 which was cancelled.
I had a talk on Saturday February 06, 2010 about the invoice with an assistant at your office when she asked me to send a proof of payment of $26.00 via fax on your fax # 12132373322.
Please remove this past due invoice and resolve this issue and treat this account as paid in advance through December 2010
Thank you,
Neeti Karia
Neeti Karia,
11901 176th Street, Apt. 277,
Artesia, CA 90701
Billing Department
The Los Angeles Times,
202 W First St., Room 434,
Los Angeles, CA 90012
March 29, 2010
Hi There,
Ref.: Neeti Karia - Account Number 4796687103
Based on my conversation with one of your employees on Saturday either on March 13th or March 20th when I explained about the following.
• That I had subscribed for one year LA Times (Thursday through Sunday delivery) via my son’s student program at GAHR HIGH SCHOOL, Cerritos, CA.
• The advance payment was cashed by LA Times sometime in November 2009.
• Talked with your employees in December 2009 & again in February 2010 when
I stopped receiving the delivery of the News Paper.
• Proof of payment was sent to your billing department via Fax on 02/08/2010 to your Fax # 1-213-237 3322.
• I have not been receiving the delivery of News Paper still despite all the submissions.
I have received another invoice from your billing department despite all the above submissions and subsequent talks with your employees.
Please remove this past due invoice and resolve this issue and treat this account as paid in advance through March 2011.
Copies of my earlier correspondence are also faxed with this letter for your ready reference. Please let me know when you will resume the delivery of news paper to my home.
Thank you,
Neeti Karia