I ordered a product from this "company" on Nov. 9, 2009. My credit card was charged in full ($38.88) within the next day and I received a "confirmation email" with an order number and a site to track the shipping. When 2 weeks had passed, I attempted to check the shipping. Nothing ever happened. I sent an email to the company inquiring about my order. Someone named Wendy, I believe, returned my email stating that she would have shipping check on it. That was the last I heard from them. I have attempted numerous times to reach them by phone and always get a busy signal. I have since contacted the BBB of Indiana. Upon review of my case, they have informed me that the case is now closed due to all mail sent to Lotion Town, has been returned to sender! DO NOT ORDER FROM THIS COMPANY!!! IT IS A SCAM!!! THEY WILL STEAL YOUR MONEY!!!