Lotionsource.com

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Category: Services

Contact Information
United States

Lotionsource.com Reviews

janetls September 28, 2010
No responsiveness
On May 16 2008 I placed an order at LotionSource.com. I got an e-mail the next day saying they were out of stock of the product I wanted and the order was canceled. No Problem.

However they automatically signed me up for their e-mail list. I never signed up for this. And I have been getting their spammy marketing e-mails ever since. I have tried their contact form, I've tried every e-mail address I can find for them. I am seriously frustrated. Now I'm posting here.

The e-mails have an unsubscribe link but obviously they do not work.

I actually live close to their listed business address and I am really close to coming over there and knocking on the door and begging, for gods sake, quit e-mailing me. This is ridiculous.

Why is this story a relevant review? Because I have been unable to get a response for over 2 years from this place. So I am scared for anyone that actually has an order question or a problem and needs to get ahold of someone. STEER CLEAR.
JayzTan August 8, 2010
Received Items Quickly
I order from LOTION SOURCE weekly and always receive my products in 2 DAYS!! I can't believe I get 2 day shipping from Oregon to Texas. My only complaint is that this website has any negative comments about this awesome supplier! They probably have 10s of thousands of happy customers like me for every complaint on here.
hisarmywife0301 March 15, 2010
never got products
I also ordered product in March and only received a partial order...maybe 1/4 of my total order. The invoice stated that the rest of my products were on backorder and I would receive them shortly. Someone needs to open up an investigation on this company because they are STEALING from their consumers. I really hope that no one orders from this company ever...they are AWFUL!!!
sroberts001 March 1, 2010
Never received products
I ordered products on Feb. 17, 2010 and still haven't received them. My credit card has been charged and paypal sent me a confirmation of the transaction. I have attempted to contact lotionsource several times, via email and by telephone at a number provided by paypal. The voicemail is full and no response has been received via email. Paypal wont disclose the status of this company and I can't find anything online. I'm disputing the charges from paypal and hope to retrieve by $97 back. DO NOT BUY ANYTHING FROM LOTIONSOURCE unless you wish to have this same issue and never get your products.
DKellie January 15, 2010
Did not receive products paid for
On December 13, 2009 I ordered some products from Lotionsource.com and paid through paypal. The next day I received an email from [email protected] that the products were back ordered, but a new shipment was enroute and expect to ship late that week.

I have emailed them 4 times and received no response. Their web site does not list their phone number. After notifying paypal about the problem, they provided their phone number (360-450-9753) so that I could call them. Their voice mail immediately kicked in on my numerous calls saying that their voice mail box is full and cannot accept any more calls, and to try again later. I believe they've shut down, and only hope there are not too many others like me who faithfully paid for products never delivered.
JadY6 November 30, 2009
Never delivered products
I ordered products on 10-21-09 for a friends birthday to be shipped directly to her. As of 11-29-09 the products have never arrived. I have emails confirming my order, confirming the shipment was mailed, and the last email confirming the shipment was cancelled yet I have received no refund or been contacted by the company. I have attempted to reach the company via email (they provide no phone number) several times regarding the status of my order and they have never responded to any of them. My credit card was charged when I made the purchased back in October. So, my friend never got her gift and I have paid for products that were never delivered.

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