Good Lord, whatever you do, do not buy from this website!!! Ordered two boat seats on 7-1-10, was told would ship 4-7 days. After being told they shipped or were about to ship seven times, was told on 8-3-10 that my money had been refunded and my order canceled. Guess what? No money. Several more calls, emails, no response. Sent email today saying I would be contacting consumer agencies and legal authorities, he calls back saying I'm out of line, that it takes 7-10 business days for refund to show up in my account, which I know is baloney. How terrible it was that he had to get an email like this he tells me! He says go ahead call lawyers, police, whatever. I believe I shall! I can't say for sure if the guy is incompetent or fraudulent, but whatever you do, stay away from this guy! After spending 11 months restoring a boat and not being able to put it in the water because of this guy is totally ridiculous. This guy needs to be put out of business. Next time I'll buy the boat seats first. If anyone doubts this story, I have saved all my emails, I wish I could have recorded the phone call!