I tried many times to give my correct address to this outfit. Everything was fine except that it would not except my space number in the mobile home park I reside in. What was submitted was minus this info and there is around 150 units. I tried and tried to no avail to get their faulty website to accept this. I then called and was told that due to a large response you have to try again another day and it disconnects you (after a voice tells you that you are going to be disconnected). So, after paying almost $40.00 for a $19.95 piece of hardware for my wife, I have, through no fault of my own, given an incomplete address to this company and cannot speak to these people to add my space number to the address. My phone number is: 650-279-6731. My name is Sam C. Brock. My order number from this outfit is: 9299812. My wife needs an aid such as this and I fear it will be greatly delayed because of their faulty website.
I thank you for any help that you are able to provide.
Sincerely,
Sam C. Brock