We were out shopping for a chest freezer this weekend, you know, price comparison shopping. We went to 4 different stores (H.H. Gregg, Sears, Home Depot and Lowe’s in Clarksville, IN). We were totally ignored at Lowe’s!!! I stood there at the freezers for about 10 minutes. I was even taking pictures. There were two employees not 15 feet away. NO ONE came up to me and asked if I wanted or needed help!!!

So we went home and I got on line, luckily I found the freezer I was looking at, at the store, (it was the best priced one of all 4 stores). It was also $10 cheaper on line with free delivery! We ordered it Sunday evening, got it before noon Monday. So I guess from now on, I’ll skip coming into your store and just shop online!!!

I’m use to the costumer service at Home Depot sucking (we rarely shop there). But I can’t believe we were TOTALLY ignored by the employees at Lowe’s!!!