I'm just so over Lowe's.

My husband and I are building our own home. Which is 75% complete and has been paid for with cash. Majority of my purchases have been from Lowe's in Gloucester VA. Employee at the store insisted, "since we were always there and spending so much money" that we should apply for their card. We applied in store for a credit card (just to make it more convenient, for records and account management) We were denied. Something about the address didn't match their records. So a few months later I received an email offer to apply for Lowe's Credit again. I applied was told to wait for a response, received and email that was unable to open up my info, I called the 1-800 number got someone who couldn't speak a word of English. The rep had a hard time looking my info up?, ?, ? Finally he told me that I had been denied. I requested a copy of the denial and still haven't received it. Augggggh! Just for the hell of it I went to Home Depot's web site and applied for credit. Got approved immediately with a better interest rate and a $5000 credit limit! Got a call from a very friendly account rep (that spoke English) to verify my info and confirm that I requested the credit. It was a very nice way for Home Depot to congratulate me and welcome me to their family.

Way to go Lowe's! I wouldn't go in that store again if my life depended on it. If Home Depot doesn't have what I need I will order it somewhere else, wait for shipping and pay more if I have to. Home Depot vs. Lowe's Credit and Customer Service. Home Depot is the better place to do business with!

The nicest thing I can say about this store is at least they are located just down the street from our Home Depot! That is A+ for convenience.