I wanted to buy and have installed sheet vinyl from this store. I was required to pay $50.00 in advance to make an appointment with on of Lowes contract installers. I was told he would call to make the appointment the next day, or two days at the latest. He called three and one half days later. When he was at my home, I asked him to make the bid for the two bathrooms separately, so I could decide if I could afford both rooms. He indicated that he could do that. While he was looking at the baseboard molding in the large bathroom, he pulled a piece off the wall without scoring it first and pulled two large chunks of my newly textured drywall!
He said the store would call the next day with a quote. Three days later I called the store and the quote wasn't done yet. Three days later I went to the store and asked an employee to piece together a quote so that I could order. The installer had failed to figure the two rooms separately as I had asked. I waited two days and called back to see if the installer had finally finished the quote. He turned in another quote, still for both rooms together, but a different price!
On top of incredibly bad service and the installer damaging my wall, I was informed that installers charge by the sq. ft. and if you have to order a large piece of flooring, but a small portion of it is used, you will be charged for installation of the sq. footage of the whole 12 ft. - not the sq. footage that is actually installed! I intend to follow up on the legality of charging for services not performed.
I deeply regret ever entering Lowes. This has been an unbelievably frustrating experience and I am still living with dusty plywood floors and two large chunks of texture missing from the new drywall.
I intend to ask Lowes for a refund and for the cost of repairing the wall their installer damaged and never to buy anything from Lowes again.