My husband went to lowes in robinson township pennsylvania every week for the past month to see if there was any sale on garage doors. Last week he was told by a lowes employee that there was no sale at the time and none upcoming that he knew of. My husband even left his phone number with the employee asking that he call him if there was a sale. Today 4/9/111 he went to the lowes in scott township pa to buy other supplies and stopped to check on the garage doors again. The lowes employee from the scott township store told him that there was a free upgrade on garage doors that expired last monday. Afetr 5 trips to two different stores he finds that the employee from the robinson township store told him that there was no sale on garage doors while this free upgrade was indeed in effect. I can not explain to you how frustrated he is with lowes right now. The employee at the lowes in scott township store was unable to explain why the robinson store employee did not tell him about the free upgrade that was in effect as all lowes stores were running that free upgrade during that time. He is not planning to shop at lowes anymore. If your employees are misinformed about a promotion or sale that is running in your store do you really think that the customer should pay for it? He has shopped at lowes probably more than anyone else I know and spends more money at lowes than the average customer due to his business. Youre losing a loyal customer to home depot.