Lowes is selling cheap products at a slightly less price than good products, with little support or service behind it. Call 1-888-77LOWES & go to a "customer service center" and talk to someone that owns one.

You buy cheap, you get cheap.

Today and various other days our zone managers in our stores have been playing favorites they only like the CUTE popular girls they favor them give them the good shifts and today i went ot go purchace my items as a lowes employee and was told that i would not recive my discount unless i had my card ten minutes before that another (cute) girl was purchasing her stuff and got the discount with out her card i was very upset about this i work hard for lowes and only wanted ten % off my item if i would have been a CUTE girl this would have never of been a problem i have worked for lowes for two and half years this is really unfar i also want to point out this zone manager 's name is bryon store 1613

We went to lowes to get a generator due to ice storm we were about to have the next day, They had 18 generators waiting on a truck to be unloaded. As far As I know their was one other guy waiting as well. They refused to unload the truck. They said it could be 30 min or an hour. We even said we would be glad to help get it off the truck. They
still refused. Needless to say we were left in the cold. I thought this way of doing business was in poor taste. I buy a lot from them. But i will not buy anything else.

I ordered a dishwasher on-line from Lowes just before Christmas of 2008. It was to be delivered in about 7-10 business days. After 2 weeks went by and no dishwasher, I called to inquire. I was told it was being shipped that day and I should have it within the next 24 hours. 2 days later I still had no dishwasher, so I called again. After repeating this multiple times, they figured out that there was an error with the way the on-line system processed the order. I was credited for the charge, rebilled the same amount, and given a different dishwasher that was in stock. They put me down for delivery, but not installation (as I requested), so I then had to find someone who could install it for me.

Here we are a year later and the dishwasher that I never received is still showing on my account as being shipped to my house. I found this out because I was trying to order a garbage disposal on-line and was declined the ability to purchase it on my Lowes card because my payment was 12 days late (apparently grace periods are a thing of the past). When I called to inquire about the issue, I spent close to an hour on the phone (between hold and dealing with someone who didn't have a clue what he was doing), and was eventually disconnected while on hold. I e-mailed their customer service department about the situation and was told I would need to call and speak directly to customer service. I told them I tried that. I'm DONE with Lowes!

On 10/29/09 we placed an order at the Lowe's in Fremont, Ohio for 1 window plantation shutter for my mother's bathroom. The company measured the window on 10/30/09 and it was ordered because I was returning to Texas. We were told it would be delivered and installed on 11/17/09 so my sister spent the entire day at my mother's house waiting because my mother, Bernie Bender, is 96 years old and no one called or showed up. Three weeks later, with no word, they contacted Lowe's and was informed that a tentative delivery would be 12/21/09, almost 2 months after ordering it. I have always delt with Lowe's as apposed to Home Depot, both of which are available to all of us, but if this is the service we will get we sill stop purchasing from you which has been substantial in the past. We all felt that the employees at the Fremont store were very helpful and friendly but if this is the service my mother is receiving none of my family, which is scattered over Ohio, Minnesota and Texas will every use your stores again.