I purchased a shed to be installed by Lowes contractors on 8/10/07, Total price $1806.21. After installation the floor was weak and now the shed has shifted and the door is hard to open without lefting it up.
I have called Lowes, went to Lowes, my son has gone there on a daily basis trying to get this resolved. I talk to Mr. Jim Konkel at Lowes Easton and he promise me he would get this matter taken care of.
Someone came to my house (didn't call) to look at the shed. They told me to take everything out of the shed and they would be back on that Monday.
They did not show. I call and still no show. My son went to the store and a
couple days later they came(did not call) a board was place under the shed and this still did not solve the problem. The door is still hard to open and the back of the shed floor is weak.
The only way this shed can be corrected is to take it down and put it up again.
I am so tired of dealing with trying to have it corrected until I would rather
Lowes come and take it down and give me a refund.
I don't want anyone to come to my home again without calling and if this matter is not resolved Iam going to close my account and shop elsewhere.
Lowes had no problems taking my money and this was paid in full at the time of ordering, but I can get their attention to correct an error now.
This will be turned over to my attorney and if necessary the BBB.