Lowes Visa Credit Card
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Category: Business & Finances
Contact Information United States
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Lowes Visa Credit Card Reviews
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not happy, horrible company!
January 2, 2011
horrible company
I went to Dallas, TX for my anniversary. I was scammed in a mall for Jose Eber hair straightener (paid $300 and when i flew home and went to use it, it didn't even work). I called the company that has the "lifetime warranty" and they wont do anything. They have email address, phone numbers, and mailling address but they wont reply to me about getting an exchange. Lowes Visa which is owned by the horrible company GE money, said they would dispute the charge and get me my money back. The gal at the kiosk lied to GE money about everything. I proved her wrong. I sent in all my proof. GE money said they would keep disputing the charge. All of a sudden it was back on my card again. I called again and they said not to pay it because they are disputing the charge again. Then another time i called because it was still on my statement and i was getting late charges. Then the guy on the phone told me that they sent me a letter stating that they can't do anything about the charge! So now I have a wasted $300 on a hair straightener that doesnt even work! I actually just paid the $300 on my credit card and canceled my card! Never do business with GE money!
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roaringfork
October 11, 2009
takes over a week to update available credit
On 09-30-09, I made payments from my checking account's web bill payment service to LowesVisaCredit, CapitalOne, & Household to be paid on the same day. CapitalOne and Household updated my available credit in 3 days.
LowesVisaCredit informed me today, 10-11-09, that although they received it on the 1st and put it on my account activity on the 2nd, they will not update my available credit until 10-18-09 because they have to confirm my payment from my bank.
My account is in excellent standing--haven't been late or over the limit since the first couple of months when they couldn't get my statement to me in a timely manner. I use it often. I was thinking about using it to pay my cable bill to get more Lowes' purchase points for a $20 purchase credit, but having to wait for almost 3 weeks for the use of my payment is rediculous. When LVC finally updates my available credit, I will owe less than $100 to pay it off and that is what I will do.
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vintagecrazy54
October 6, 2009
LATE FEES & RAISED RATE
THEY STOPPED MAILING STATEMENTS. THEY WERE NOT LOST IN MAIL BECAUSE IT CONTINUES TO HAPPEN AND I GET ALL MY OTHER BILLS. GOT A LATE FEE PLUS RAISED THE INTEREST RATE. I WILL NEVER USE THEIR CARD AGAIN. I AM SURE THEY DID THIS ON PURPOSE AS I WAS REALLY TRYING TO WATCH THIS ONE AND MADE SEVERAL CALLS TO ASK FOR STATEMENT TO BE MAILED. THEY MAILED A COUPLE THEN HAVE APPARENTLY STOPPED AGAIN AND QUESS WHAT. I MISSED PAYING. IT IS NOT LIKE IT IS A LARGE AMOUNT. I ONLY OWE 600.00.
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JPhillips
December 20, 2008
Backed by GE Money Bank
If you have any credit cards that are backed by GE Money Bank be forewarned that they are supposedly reviewing ALL credit card accounts and determining by their own methods whose cards they are cancelling. I went to use my Lowe's Visa Credit Card today, that as of two days ago had a $4, 000+ available credit limit, just to be embarrassed when the card was declined at a local JcPenney's. When I contacted Lowe's to find out what was going on, they informed me that GE Money, that backs the Lowes Visa Credit Card, did a large sweep of all accounts and closed them without any prior notification to their customers. I have heard that business is business, but in today's economy when patrons are barely surviving, how in the world could a company pull what may be the only life line that people have - their credit cards???? It is basic morals and ethics, we are talking about a time when people should be reaching out to help one another, not throw them under the bus. I am disgusted, embarrassed, and down-right mad!!! If I can find a legal loop hole, or if anyone knows of one, I sure would like to return the favor to GE Money Bank after what they have put me through. Not just for me, but for all of the unsuspecting people that are planning on using their credit cards to buy Christmas purchases this last weekend before the Holiday. Shame on you GE - you absolutely disgust me!!! I hope this action of yours turns around and hits you where it hurts the most, because that is what you have done to me and my family this holiday season! MERRY FREAKIN' CHRISTMAS TO YOU TOO! Lowes should have done more to protect their customers, but in the least should have shown enough respect to contact the customers before cancellation to spare them the embarrassment of being declined, in addition to allowing them to figure out another way to finance their Christmas spending. Very bad business practices!
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