|
FanK56
September 16, 2009
No order
Something is very wrong over there. No one picks ups the phone, no matter where you call.
|
|
|
KunL88
September 3, 2009
Very poor shipping
Not saisfied i will never order from ltd again i too me 19 days to get my order and i couldnt track it with ups because ltd didnt have the correct tracking numbers what a fly by night outfitthey wont last much longer with all the poor management of the company.there are thousands of good qaulity companies out ther e that provide prfessional service with qaulity productswhy spend your hard earned money with a company like ltd commoditiesgo to ask.com type in cheap quality merchandise and you will get tons of places ltd isnt ranked very high on site ranker.
|
|
|
BillV
August 20, 2009
Did not receive product ordered
Did not received the product I ordered on 5/26/09
Called and was told that they would back order and received a confirmation number.
Called 2 weeks ago, took about 20 minutes before connecting to a live person and was told the product had shipped. Was given a UPS tracking number which does not work. It is now almost 3 months and I still have not seen my item. Also good luck if you try to cancel an order. I would not reccommend this company to anyone.
|
|
|
John
July 30, 2009
Scam charges
Orders for more than 2 or 3 items are shipped in multiple boxes, and then they throw in catalogs to bump up the shipping cost on those boxes. I have talked to customer service about this practice before and had limited results. I have asked for a shipping rate adjustment on my bill. If they will not, or cannot, I will be returning any boxes that contain catalogs when they are received. This place purports to save you money on merchandise, and then slams you on shipping.
|
|
|
Tamara
June 17, 2009
Scam and cheating
I too, like many others feel like this company is intentionally shipping items ordered in many different shipments to up their profits. It's either that or they have shipping staff that could care less, not sure at this point!
I ordered approximately 68.00 worth of product and paid slightly more than half that for the shipping in four different shipments. This all happened after I received an email that all items but one would be shipped at the same time.
I previously ordered many items from LTD in the early 2000's and they would always give us shipping quote so we could send the full amount owed when ordering.
Now they use this lame brained excuse that they cannot calculate shipping charges in advance due to weight, size, and destination differences??? This makes no sense when they were able to do these calculations when I first started ordering from them.
I do much internet shopping and this is the only company I know of that has this ridiculous shipping policy--it is for their own good not the consumers. With that said I will not order any more from LTD unless they change this and make me (consumer) aware of exact shipping charges when ordering their product.
I like many of their products but intend to protect where I am spending money needlessly. There are just too many businesses out there that will offer free or discounted shipping for good standing repeat customers, I will go there.
|
|
|
Susan
March 19, 2009
Unauthorized charges
Purchased $107.83 worth of merchandise and LTD charged my account with $215.66 (twice the amount) and would not reverse the charge made in error. So instead of only paying $107.83 for merchandise, I paid double. I was hung up on, told they could not help me and now they have $107.83 of my money.
|
|
|
idacajun
March 5, 2009
Shipping
I read the shipping policy and decided to take my chances and order the item. I would think if a company says that the shipping charges will be the UPS or whatever rates, they should supply the weight and dimensions on the item description. That way we could follow up with shipper for an approximate estimate of shipping charges.
|
|
|
Judy
January 15, 2009
No product received
I ordered products from LTD and paid for it I have not recieved products paid for and company will not give me my money back over $80. I am seeking legal assistance in retaining my money back and WILL NEVER DO BUSINESS with LTD again. I advise coustomers to NOT BUY ANY PRODUCTs from them!! They have poor service department and very little assistance when you have a problem with your order. I placed my order in November 08 it is now January 09 and still no products or refund do customers beware when purchasing from LTD. or you may face the same problems.
|
|
|
Kathy
January 5, 2009
Unauthorized billing
I ordered from this company and they pulled out money they needed to take in order to cover my purchase. i have now recently found out they are pulling more money out for no reason. I have called them about this matter and they will not help me, they hang up the phone and say its not their problem to fix. Beware they pulled out over 600.00 dollars more than they should have and will not speak to me.
|
|
|
December 2, 2008
Do not shop at LTD Commodities
Due to how the economy is at now, everyone
is trying to save money. When the LTD Commodities
Catalog arrived at my house and I looked at all the items and they were in my price range on gifts for the family, friends and co-workers. So I decided to
placed an order. I placed my order early on 10/24/08 thinking it was enough time to have my order in time
for Christmas. Well its 12/02/08 and none of my items have arrived yet !!! I e-mail there Customer Service and they replied that please check the online tracking shipment. My items were all shipped, but there was no tracking shipment number. So I called on 12/02/08 and spoke to a Customer Service Department and wanted to know what the status of my order. She said it was in transit and will be mailed to me by the end of December !! She also said for Alaska, Puerto Rico and Hawaii it takes longer, because they are shipped by boat !! Now at the time of placing my order or the catalog instructions it did not specify that it was going to take extra time for shipping to these places. Its going to be about 2 months for the order to arrive. She also said I was unable to cancel my order, because its already in transit !! I order to cancel my order I need to receive the product and then fill out a LTD Return form and explain why
it is being returned !! Shouldn't they know why its
being returned - the service sucks and is so unreliable !!!
|
