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December 2, 2008
Ridiculous shipping
As many others have said, their shipping practices are beyond ridiculous. I ordered several items from them. There is NO indication on their site that you could unknowingly order something that is not in stock and not find out until after the order is placed. There is also NO indication that even though this back order is THEIR fault, the customer is forced to pay multiple shipping fees because LTD cannot be bothered to ship your "backordered" items together. Because of this, I had about 5 boxes sent to me and was charged for shipping on all of them, even though I had no idea at the time of the order that the items were back ordered. After many nasty letters detailing my refusal to pay these ridiculous shipping fees, they wrote it off. I refuse to shop with them ever again.
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November 19, 2008
Multiple shipping
I really would appreciate it if the order I place would all come in the same box! Yesterday I received a large box and it had a very small box of earrings in it The shipping was more than the item! Two hrs later another box came with two more items.This is not a good business practice
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November 6, 2008
Shipping
I have been a customer of LTD Commodities and The Lakeside Collection for many years. LTD Commodities, ABC Distributing and The Lakeside Collection are owned by the same company. LTD and ABC are business to business catalog companies, meaing a business selling to another business. Shipping is based on this premis. If you order in bulk for your company shipping is reasonable. If you order just a few personal items or gifts you should use The Lakeside Collection. The Lakeside Collection is a business to consumer company meaing the company sells to private parties and individuals, www.lakeside.com. If you are placing personal orders, you want to use The Lakeside Collection as shipping charges are provided at checkout and are lower than LTD and ABC. All companies respond quickly, within 2 days, to emails. Their refund and return policy is one of the best around. You can return a product at any time with no time limit for a full refund including your shipping. To return somthing you are not happy with email the company and ask for a paid return label. Hope this helps all! Gladys Palm Beach, Florida U.S.A. Tellsthetruth
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October 17, 2008
Complaint about the people who write this complaints
This complaint is actually about the people who write these complaints. Whenever you purchase merchandise from anywhere you should as an adult, inform yourself of the policies of a company. If they request prepayment of your order, thats only logical that they don't hold the merchandise till they receive payment. I have ad good experiences with LTD. Shipping i know is based on weight as well as destination and I have made myself informed of what LTD policies are. They have multiple warehouses that they ship from. while some company's quote shipping and handling they don't. If you want the merchandise then you have to deal with that. As for merchandise that is out of stock, that can happen anywhere...
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October 6, 2008
Scam and cheating
I am also pissed by the shipping. i get tired of paying for everything separate. Harriet carter catalog has some of the same items as ltd and they list the shipping and they send everything together for one amount. I belong to a club and 22 of the women said they would order regularly from ltd if the shipping was different and so would i. I ordered 5 items some were on back order and some came. It cost me more for shipping than the items i bought. Other catalogs add them together its not because of price because you aren't any cheaper than others.
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September 23, 2008
Overcharged
I wanted to do Christmas shopping since this catalog had such great things and low prices... but some of the things aren't worth the low price. The biggest thing is they ship your order in many different shipments so you end up paying many different shipping costs.
I'm disabled and can't get out much so on-line shopping is great for me, but I'll look elsewhere from now on. I can't afford to pay for shipping more than once and I ended up paying 4 times on just 7 items.
If they would give you the option of waiting until all the items are in stalk before shipping the order it would be much cheaper.
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September 19, 2008
Not worth it
For the first time ever I decided to purchase early Christmas gifts from a catalog. I chose LTD Commodities, big mistake! I found a Dale Earnhardt Sr. Car with an actual piece of track from where he won the Daytona. It cost me $30.00. Well, I got it today and no kidding this thing is a cheap matchbox car with a 1/2"x2" "chunk" of what is NOT actual track! In the magazine they promote it as this display worthy collectible. I wouldn't display this thing to a dump. Never again! Their stuff is dollar store material!!!
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September 3, 2008
It’s always on backorder
I ordered one product from LTD on the first day of July, it is now the 3 of September and my item is still on backorder!!! I ordered the item for my fathers birthday and now I’m just hoping that I have the *** thing by Christmas!!! This is the most ridiculous thing I have ever seen!! I really don’t see myself ordering from them again! They just really don’t seem to care if a consumer is satisfied or not! The item I ordered can not be that popular!!! This is the first and last time that ever order from them!!!
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August 16, 2008
Shipping Practices
I agree that this company is like no other I have ever dealt with. I placed an order with them on March 24 and here it is August 15 and I still have not received my order. I have called them repeatedly and each time I am told that the order (or part of it) has just been shipped out . I finally had enough of waiting and called yesterday for a refund and was told I have to wait 45 days to place a claim for refund or replacement. 45 days from what date? I say that people should be warned not to order from them under any circumstances!
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July 24, 2008
Shipping charges are a joke
After reading everyone’s reviews, I concur completely. Here's an example of the scam they are running. I placed an order in April and two of the items were shipped together at a charge of $7.98 for a two pound box. The third was not shipped until May and the shipping charge was $7.98 again and the box contained shower hooks which weigh 2 ounces total. I called and complained and they told me I had to order three of any item to get a reduced shipping charge. I explained that it was their fault third item was not shipped because it was on back order. I could not get a resolution so now if an item is back ordered, I cancel the whole order and they lose a sale. Buyer beware!!
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