I sent away for a $1.(( sample teeth whitening kit). Now when I get my Mastercard statement I owe them $88.98 US dollars!!

Not only that but an additional charge by the same company under the name MCR HEALTHWELLNESS for 13.99 U.S. dollars.
THey must have obtained my credit card number from Lucent Whites. I DID NOT ASK FOR ANYTHING FROM them.

Now that I have heard that they bill their credit cards monthly I have had to cancel my creditcard which is most inconvenient.

I have since returned the product but they say it has to be returned within 14 days although their product information clearly states - 30 day return!

I have attached the product for which they charged over $100. Next to an apple for perspective.

I just filed a complaint with the FTC regarding Lucentwhites scam. You can do it too on this site. https://www.ftccomplaintassistant.gov/ They are deceiving the consumer and sucking them in and quickly taking their money without defining the terms of enrollment. Did you know that you were going to be billed $88 a month within 14 days of receiving your trial offer product? Did you know that you were automatically enrolled on the healthwellness.com web site for a charge or $13.50 /mo if you didn't uncheck a little box on trial offer page. I didn't know this and this plain outright deception and anybody who has been bilked like me should report this consumer fraud.

FTC FACTS for Consumers
1-877-FTC-HELP FOR THE CONSUMER
FEDERAL TRADE COMMISSION ftc.gov
The Federal Trade Commission. To file a
complaint, visit ftc.gov or call toll-free,
1-877-FTC-HELP (382-4357); TTY: 1-
866-653-4261. Although the FTC does
not intervene in individual disputes, the
information you provide may indicate a
pattern of possible law violations requiring
action by the Commission.
• Mail/telephone orders only. Write: Direct
Marketing Association (DMA), 1111 19th
Street, NW, Washington, DC 20036.
• Door-to-Door sales only. The Direct Selling
Association (DSA) can help you with your
complaint if the door-to-door seller is a
member. Write: Direct Selling Association,
1275 Pennsylvania Ave, NW, Washington, DC
20004.


For More Information
If you’re not sure what federal agency has
jurisdiction over your inquiry or complaint, contact
the Federal Citizen Information Center’s (FCIC)
National Contact Center at 1-800-FED-INFO (333-
4636) Monday through Friday 8:00 a.m. to 8:00
p.m. eastern time.
The FTC works for the consumer to prevent
fraudulent, deceptive, and unfair business practices
in the marketplace and to provide information to
help consumers spot, stop, and avoid them. To file
a complaint or to get free information on consumer
issues, visit ftc.gov or call toll-free, 1-877-FTCHELP
(382-4357); TTY: 1-866-653-4261. The
FTC enters Internet, telemarketing, identity theft,
and other fraud-related complaints into Consumer
Sentinel, a secure, online database available to
hundreds of civil and criminal law enforcement
agencies in the U.S. and abroad.

1-877-FTC-HELP FOR THE CONSUMER
FEDERAL TRADE COMMISSION ftc.gov
Federal Trade Commission
Bureau of Consumer Protection
September 2003
Office of Consumer and Business Education

This is just another one of those "free trial" whiteners, like cleanwhites, dazzle white, etc. Most likely you've reada blog about a "mom" who's found the secret to white teeth (I have too, it's called mixing hydrogen peroxide and baking soda together and brushing on ur teeth for 10-20 minutes, rinse, brush with regular toothpaste, and there you go. For about $3). This "free trial" is only a ploy to get ur credit card number. You will find it is impossible to cancel. They bury their terms and conditions. This one states that by receiving the free trial, u want to be enrolled in a monthly home delivery program charging u $90 a month. Even if you try to cancel or talk to someone stating u want to cancel, they will continue to bill you and claim there's no record of cancellation. BE CAREFUL YOUR FREE TRIAL BEGINS THE DAY U ORDER THE PRODUCT!!! Ur shipment will not come in until the trial period is already over. Don't be fooled!! If you HAVE already made the mistake by trying to get this "free trial" here is what you MUST DO.
If it hasn't gone through, go ahead and warn ur bank about a fraudulent charge that may be going through. Most of the time, the company will go ahead and bill u for the first month almost immediately. These products DO NOT WORK! Next thing u have to do.
You will continue to be charged every month unless you do this. Record ur phone conversation cancelling (trust me. when u do cancel, they keep charging ur card anyhow claiming there's no record of cancellation), or print out an email u sent to their company requesting that ur membership be cancelled. Print that out. Do both if you can. Then, hand that evidence over to ur bank or credit card company. If they continue to charge after the cancellation, ur bank can do a chargeback. This means YOU get your money back PLUS the company has to pay a penalty fee. But u MUST have proof. Otherwise, they will say that u agreed to membership according to their hidden terms. Get evidence against them and make them pay up!