Basically i ordered an item from GOTHIC-LUCID-MASHED, gothic.co.uk, an anniversary gift for my other half but no item was delivered, their email/item tracker does not work and their telephone number just rings and rings. there are many similar stories about this site on the net.

The payment was processed by Protx, a third-party payment service provider and they state they do not offer any assistance. I want my money back!!