NO REFUND GIVEN FOR ORDERS TAKEN FOR ITEMS DIDNT HAVE, MONEY TAKEN OUT OFF ACCOUNT BEGINING OF NOV AND STILL NO REFUND OF THE £97.90 THAT I HAD A LETTER SAYING WOULD BE REFUNDED IN FULL, I HAVE PHONED & E-MAILED THEM BUT NO REPLY, ON LOOKING ON THE NET I HAVE SEEN OTHER PEOPLE ARE HAVING THE SAME PROBLEMS WITH THIS COMPANY