Lucille Roberts Gym
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Category: Lifestyle
Contact Information Fulton Street, Brooklyn, New York, United States
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Lucille Roberts Gym Reviews
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lini
May 19, 2009
Self Renewing Contract Scam
Lucille Roberts has found a loop hole in the law. They are ripping unsuspecting consumers off. You sign up for a 1 or 2 year contract, then when your time is done if you do not contact them via mail or 212-734-9717 they will start billing you monthly. Here's the kicker as long as the contract is a month or less the do not need to notify you of your renewal, they will just automatically bill you on a monthly renewal after your initial contract is up. Then try to contact them at their 212-734-9717 number which is only available during the hours of 9-12 and 1-4, during most of those hours you will find the phone number either busy or you will remain on hold for extremely long periods of time to end up disconnected. Then try their website to find a mailing address and you get phone numbers. To date they have ripped me off for over $300.00. CONSUMERS BEWARE!!! FIND ANOTHER GYM
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October 23, 2008
Worst Gym Ever!!
This is one of the worst gyms I've ever been to. The staff is consistently rude to clients and unhelpful with even the simplest tasks. Once, I asked for a class schedule. They told me they couldn't make copies because there was no ink and no paper and they didn't know when they would get either one of those things. I waited for weeks. The staff was always hostile to any questions. The hours are terrible and the staff constantly even tries to close the floor early. Some classes are good but I've had to take aerobic classes there with overweight instructors who clearly couldn't perform any of the moves. The gym and locker room are always grimy and in disrepair-the bathrooms especially. Once the sink literally fell off the wall and stayed that way for at least a week. All in all, it's not a very nice or welcoming place to work out. Sure, it's cheap but look at what you get. The last straw for me was when I showed up on Sunday at 11:00 and no one had opened the gym. There was a group of women waiting outside for more than an hour before anyone came. That is not acceptable in any way. When my membership lapsed I decided not to renew the contract and go through the irritation and frustration of working out at this gym.
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