I was travelling by Lufthansa Airlines on 15th June 2011 by Business Class seat No 4c Flight number LH765 . Ticket no 2205345360651-652. From Mumbai to Munich. Towards the end of the flight I could not find my glasses and could not read. I had taken them out of my bag so obviously they were lost on flight. I requested the flight attendant to help me find them and she "well obviously none of us have it !" the chief stewardess did try to help but the young stewardess refused to help and kep snarling at me and demeaning me saying it's not her job! In the meanwhile my wife came to give me medicines from Economy class and despite pleadings that I'm a heart patient she refused to let her come and deliver the medicines. I lost my glasses, my self respect and had my wife insulted.. I would like the airline to provide me an explanation or I will go to the court of law

I have a long flight from Turkey to Cancun/Mexico and my flight was from Ankara to Munich with Lufthansa and then from Munich to Newark with Continental and Newark to Cancun with Continental again. First of all, there is not enough time o catch up Continental Flight to Munich, and although I run to the gates I couldn't be able to catch up the continental flight. We are three friends that were travelling and Lufthansa service desk tried to arrange us another flight over Canada. However, when we go to Air Canada for check-in they said that USA visa is not enough for transit flights over Canada. We are surprised that "how Lufthansa service may not know about this issue?" We return back to the service and they arranged us another flight to JFK-New York. When we arrived New York, my friends took their baggage but mine was missing. The supervisor of Lufthansa said that I have to fill a form in Cancun and they will provide my baggage in 24 hours at most. I am at Cancun for an international conference and I am wearing the same clothes for 4 days now! I need my suit, I need my charging cables, I need my clothes... I do not offer anyone to flight with Lufthansa any more. I traveled to Cancun with American Airlines they are also not helpful at all. Now they say that my baggage is at Cancun and they will deliver it to my hotel but it has been on day that they did not deliver it. I once more realized that THY is the best and I think any of these companies do not deserve o be in star alliance. I do not who will give me an explanation about my terrible situation. I want the firms that are responsible from this situation have to apologize for my lost time, lost prestige in the conference (all people are wearing suits and I am wearing a pair of pajamas and a shirt for about four days now), I cannot go to swimming, I cannot make any social activities and I will leave here in a couple of days.

i had heard lufthansa had a bad service but i actually experienced it.my flight my ws LH 751 kolkata frankfurt economy class. i)the flight was over booked and i was asked to delay my journey
ii)a guy in the check in counter had asked me few irrelevant questions regarding my journey.he has no right wt so ever to do so as i had already been allowed by the german embassy.
iii)there was no lufthansa staff 2 guide me all though i had precifically told them that it was my 1st flight and i would be needing some guidence.
iv)the food in the flight was horrible majority of the passanger could nt eat it.
v)the air hostessess were extremly rude with the passanger and it seemed they actually very polite with the nglish and the germans and not to the indians.
vi)i remember i had asked for water and i had actually been served with water after an hour or so.
it was my 1st experience with lufthansa and it ws horrible.i dny knw y do nt they improve their quality of fooding .y dnt they give which is more ediable be it in veg or non veg.
i sincerely hope that action would be taken regarding the bad service of this airline.

I travelled Hyderabad, India to Bari, Italy and I lost my baggage. I have given details of my baggage at Bari Airport 4days back. But till now no response from them. Whenever we call them they don;t give proper answer.

-Ramesh