Copy of Email to Lufthansa:

The day 20 octobre 2006 I was flying Poznan-Munich- Madrid

Ticket Number:257 2114 388 232 - 34

LH 3177 20 oct 2006 Poznan Munich
LH 4426 20 oct 2006 Munich –Madrid

Coming to Madrid 20 oct in evening I cannot take my luggadge because of the lost of the luggadge, (see copy of confirmation of lost luggadge). Stuff in Madrid announce me that luggadge will come next day ( maybe). This wos not acceptable because of in my opening Fermax official Convention 2006, the day 20 oct.2006 I needed, official ceremonial suite , that wos in
my luggadge. After this explanation staff off Madrid airport give me advice to buy adecuate dress, and later to ask for refincialisation of it.
So I buyed : dress-320 EUR, shirt-55 EUR, tie – 48 EUR, shoe- 111 EUR, see receipt.
Next day in the morning I had a commercial trip to Toledo, coming back from Toledo in the evening I wos given in hotel of my lost luggadge.

Now coming home to my country after 2 weeks trip I am sending you all documents concerning my financial expenses , that
I neded fot buying adecuate dress. Also I am attaching a number of my bank account. Where I am asking you to pay my fees.

Code of Bank: 7300
Number of account : 254908
IBAN : SK 56 7300 0000 0000 0025 4908

Thanks in advance
Best regards

Bratislav Okal 5 november 2006, Bratislava


Bratislav Okal,
Zadunajska cesta 8,
85101 Bratislava
Slovakia, EU
[email protected]
+421 903 353 534

Lufthansa German Airlines
Customer Relations Centre Europe
PO Box 9815
Dublin
Ireland