My baggage was lost on the 16-th of June 2011. There were things that i bought in Paris. These things were very expensive. This is ABSOLUTELY RIDICULOUS and extremely insulting. please connect with me and find my baggage.

I remember the times when flight attendants were pretty, food tasty, and airlines punctual. It was relatively expensive to fly, but it still is. Everything else has changed a lot.

As a very frequent flyer (over 100 flights per year) I have to say Lufthansa remains the leader, it doesn’t fail to disappoint, over and over again. Well, one could argue that at least they are consistent in their performance.

Almost every flight I had was delayed and I missed my connection a zillion times. I wasted hours and hours of my precious time waiting for a plane to finally depart or to get at the next available flight. A year ago (and I do not think I will ever forget this) I spent 14 hours on the Frankfurt airport (because of a delay I missed the connection flight). Why? Not because they did not have any flights in the meantime, but because Lufthansa did not want to book me a seat at a flight where only business class seats were available (I am talking about 1.5 hour flight, not London-New York business class). He didn’t even offer me a possibility to pay extra for the business class.

And when I finally get on a plane, I have no room for my legs (they squeezed rows so much that I can hardly fit), very often there is no place for my coat or a handbag in the upper compartment (as they allow people to get in with all kinds of ‘hand luggage’) I am served something that they call food, while flight attendants typically look like they are irritated that had to show up at work, and actually earn their salaries. Staff is often arrogant and rude.

And they couldn’t care less, because they know that our options are very limited!

The airline did not notify me on time, that my Miles and More would expire on 6/30/10- - I called every month to make sure the 30, 000 would remain until the end of summer 2010, and found out that they were erased- or taken back the German carrier.
Upon writing and even calling the German office, one clerk did not know from the other clerk's notes, or info. and denied the mileage accumulated.
I suggested that the German carrier would let me buy back the miles, or offer to re-deem them, but, with their German arrogance all they would say is : Nein, Nein!!!
I personally detest them and saw through their German cold and stoned personality, however, would have used the miles on a partner carrier. All I can say is : The hell with them!!!

My Name is HABIB GRINI .I'm LH Senator N° 2220 1422 3643 985.

I had A Flight with Lufthansa LH 653 + LH 4572 from Jeddah to Frankfurt /Brussels : 26 AUG 2010 E Ticket 220 9756 176446 Nbr LH 454EQD.

Flight LH 653 take off scheduled at 26 AUG 02H40 .We still at the gate waiting till 04H00 without any information about the delay or the cancell of the mentionned flight .Cancelled Flight due to Technical problem on the Aircraft coming from ASMARA to Jeddah has been confirmed on the morning at about 05H3O AM after many discussion and with poor comminication with LH Staff in Jeddah Airport .
By the end, they succeed to find a Flight Jeddah/AMMAN RJ 701 at 06H45 with connection to Frankfurt Flight RJ 125 + Connection to Brussels .

The complain is

1. Spent Night waiting the flight till morning without any assistance and not sleeping more than 40H .
2.Instead of arriving to Brussels at 10H30 morning ( Flight LH 4572) and participating to important meeting in my compagny at 13H00 .This Meeting has been cancelled ? This impact direct is minimum 6H*120€( Rate for Engineering And Construction Manager ) .
3.My Laguage ( see Annexed reference ) including all my main works files stay missing during 3 days with a new impact on the impossibility to perform needed works on Fri 26 AUG .

Thanks to answer by return what about Compensation for the the 3 items.

Regards

H GRINI Tel + 32 475 30 26 73 Email: habib [email protected]

I have booked fights (see pages below) the first was with Netflights, once I received the paper work it had the wrong dates on it and as these dates had passed before I found out I lost the full cost of the fares.

Despite trying to take this up with Netfilghts, all kept repeating is that I must have booked the wrong dates, which I insist that I did not; they did contact you to make sure that I did not fly, but despite this they still would not accept that it was their fault.

I rebooked the fights using Expedia for the same date 05/11/2010 return 22/11/2010 (see below) selecting business class, I have just received an update on the ticket.

Which I discovered that the return is booked in economy and not business class, I took this up with Exepdia and they say that there system picks the lost fare, this why I they put in this option.

I have been informed that the return flight ticket is no refundable or upgrade able.

This means I have spent over £5000 and still not got the flights with the correct business class seat for the dates I want to travel. Out 05/11/200 return 22/11/2010.

I would also like to point out that I would never travel economy, as I can only stand for short periods of time, due to having my left kneecap removed and arthritis in my right knee. I am also what you would call a large person 6-2 tall and 270 kilos, so an economy seat would cause me a great deal of discomfort.

I know these problems are not of your making, but surely you can sort this out as a gesture of good will.