Luminous batteries

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Luminous batteries Reviews

Shrekkie June 14, 2010

Battery caught fire

I have purchased a luminous inverter and battery a year ago. On monday dated May 31, The battery caught fire and the entire room was full of fire and smoke. The acid was spread in the room floor. People
had to cut off the electricity supply to save my family.
In this incident, my inverter, refrigerator and the room interior is burnt and damaged. Besides this, my family is in trauma and we are facing problems due to electricity back up.
I have complained twice but people in luminous are not paying heed.

I am writing to you since i think that luminous is a prestigious brand which has a superior quality up to the satisfaction of customer. Before I initiate any action which can damage the brand value of luminous, I want to state that I want the compensation of the damages.

In non response, or inability to come back to me with proper solution, I will be forced to go to media, or consumer court.

Please let me know your feedback ASAP.

October 12, 2006

The mistake of my life

I purchased a 650 VA SUKAM Inverter five years ago. Initially it came with PRESTOLITE Battery which lasted for more than three years. However, when the time of changing the battery came, somebody suggested me the name of LUMINOUS and here I committed the mistake of my lifetime. Because just after completing the warranty period, the battery started giving all sorts of troubles and perhaps I am now left with no option but to change the battery once again.

I wonder how can such a big name send such an inferior product in the market.

I brought this to the knowledge of LUMINOUS umpteen times but they did not even acknowledge my letters what to talk of inspecting the faulty piece.

I would, therefore, feel highly obliged if my grievance is published in your widely read column so that people could come across the real face of big names.