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December 2, 2008
I was charged for something I didn't want
I was offered a free sample if only I pay shipping for this teeth whitener. I didn't know that they were going to use my card to charge me after 30 days until after I received the package today. I want to send the product back to them and get my money back!!
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December 2, 2008
credit charge unauthorized
I ordered a trial offer @ $4.99. The package arrived. Weeks later i was automatically billed from my account $88.97. I did not agree to such a transaction and would like my account accredited immediately!!!..The only satisfaction that i received from calling the toll free phone number was to say my account would be cancelled...I pray at least this is accurate...I will not pay, nor will ever be knowingly involved with such a scam of a business!
Please confirm this email with a response!
Jean Mayo
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December 2, 2008
Wrongly Charged
Luminous Brites is a scam!! They take your credit card number to pay for the $5 shipping, and then charge you $88.97 and send you a second shipment you never asked for. Dont be fooled by these thieves! I have 2 packages at my home that I didnt want and they refuse to refund or take back the product I "baught". I thought it was a reputable company when the had "Crest" al over the add, but they have nothing to do with this fraudulent operation. The people at costomer service will only give you the total runaround too...write to customer service, they will get back to you in 74 hours...ya, with a completely generic mail trying to to tell you that you were the one who didnt look into the fine print enough. Shame on Luminous Brites!!!
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December 2, 2008
Unauthorized charge
I just received a month's supply of tooth whitening which I did not order. However, $88.97 was billed to my credit card. I have tried to call and e-mail this company with no success. This phone number and e-mail address was given in order to cancel the order. This is what I get for ordering one free trial order. There was no information telling me I would have to cancel in a certain length of time before another order would be shipped. This is a scam. I will never order anything again that states it is free. This company gives ordering off the internet a bad name. This is not way to run a business. Another $88.97 had better not be billed my credit card. This business should be shut down.
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December 2, 2008
Unsolicited Merchandise
Ordered FREE sample got caught up in A SCAM. I agreed to pay postage on FREE sample. Did not agree to join any club. They charged my acct. $88.97. What A rip-off. I will send the refill back. Someone needs to pull their head out & make the information more clear. Write it in RED. PISSED IN KANSAS
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December 2, 2008
Did not intend to have sent every 30 days
I ordered the free Luminous Brites kit no realizing I was going to get them every month at $88.97 every 30 days, I am returning this kit for credit card credit
now. Please confirm the cancelation and the credit back to my credit card.
Norma Register
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December 2, 2008
Did not intend to have sent every 30 days
I ordered the free Luminous Brites kit no realizing I was going to get them every month at $88.97 every 30 days, I am returning this kit for credit card credit
now. Please confirm the cancelation and the credit back to my credit card.
Norma Register
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December 2, 2008
Did not intend to have sent every 30 days
I ordered the free Luminous Brites kit no realizing I was going to get them every month at $88.97 every 30 days, I am returning this kit for credit card credit
now. Please confirm the cancelation and the credit back to my credit card.
Norma Register
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December 2, 2008
cancelling order
called to cancel shipment of luminous brites. phone no answer email not accessible. calling credit card company about complaint so no charges end up on my credit card for this company.
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December 2, 2008
unauthorized charge
I was fraudently charged for a product that I did not order. I have a son with brain cancer - the last thing I need is a tooth whitening product at Christmas when I have a son with brain cancer. I did not have any satisfactory results with either a phone call or email.
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