Luminous Brites

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1 stars
(168)
Category: Business & Finances

Contact Information
United States

Luminous Brites Reviews

November 24, 2008
Billed my account w/o permission
I found out Luminous Brites had billed my account for 88.97 when I got my bankstatement with $38 charges for overdraft. We have no way to take care of this. We are Seniors living on a budget, totally taken up with bare minimum living expenses.
November 24, 2008
with drew money from my account without permission
With drew money from my account without permissiom. 88.87
November 24, 2008
unathorized charge
I was charged $88.97 and I only agreed to the trial offer charge of $5.99. I unchecked that box & everything when I did it!!! I want my money back yesterday!!! I am extremely pissed & I have filed the proper paperwork with my bank. I know you will be hearing from them soon if you don't make this right & return my $88.97!!! Luminous brites is a rip off!!!
November 24, 2008
Fraud
In October 2008 I responded to an unsolicited email from www.iwinwhitening.com advertising a teeth whitening product. I ordered the product for $4.99 and it was sent to me.

In November 2008 the same account I used to purchase the whitening product was debited by the same company, www.iwinwhitening.com, for a larger supply of the product in the amount of $88.97.

I DID NOT AUTHORIZE THE COMPANY TO DEBIT MY ACCOUNT FOR ANY PRODUCT EXCEPT THE TEETH WHITENING PRODUCT AND GAVE NO ONE IN THE WORLD PERMISSION TO USE MY ACCOUNT FOR ANY PURCHASES WHATSOEVER AFTER THE ORIGINAL ORDER OF THE TEETH WHITENING PRODUCT PURCHASE.

Calling their office number: 1-866-440-7533 resulted in a conversation with a customer service person who told me that because I did not "cancel my membership" after the initial order they sent the subsequent larger order and billed me for it. He told me to send an email to [email protected] requesting to be removed as a "member" and that I could take up the billing issue with the support person responding to me email.

I did not become a member of any sort with www.iwinwhitening.com or with "luminous brites" at any time that I am aware of. As of this writing, although I sent the requested email to [email protected] I have not heard back from them.

THIIS IS A FRAUD AND I NEED MY MONEY BACK.
November 22, 2008
Never ordered product or authorized debit from my credit card
This organization is a total scam and needs to be stopped. I am being billed $88.97 a month for a product I never ordered or received. I am totally frustrated like thousands of others. Luminous Brites needs to be stopped immediately. They are basically stealing money from poor individuals such as myself.

Vincenza Fagoni

[email protected]
November 22, 2008
moneyback
I ordering for the introductory product for $4.99, and they send me another kit end charge 87.00 dls and I NOT AUTORIZE, I want to cancel on the web, but the page no download. I want the money banck in may credit card...
November 21, 2008
unauthorized billing
I did not authorize the billing of $88.97 to my debit card and need to have it refunded as soon as possible since it caused an overdraft on my bank account.
November 21, 2008
I got charge when I didn't order it. Except for the free trial
I did not order anything except my free trial. I got charged $88.97 a few weeks after I received my FREE trial. I only had to pay shipping and handling. I want my account credited for the $88.97. I didn't give any permission for them to charge me on my credit card.
November 21, 2008
credit card
I would like the $88.97 removed from my credit card. I will be sending the whitening kit back. This did not work for me. I also was unaware that I would be receiving this kit monthly. Please cancel all orders. Rose M bunton
November 21, 2008
Returns
I read the flyer and decided it was not for my liking when they clearly stated " . . . you have been enrolled in the 30 day continuity propgram in which you will receive a refill of Luminous Brites . . . for $88.97 every 30 days . " I did Not sign up for this " continuity program ". I therefore called their 1-866-360-1477 number and was told to go to their web site and state reasons for " Letter Refund ". So as a result of getting a run-a-round, I am requesting a "RETURN AUTHORIZATION NUMBER" and authorizating my credit card company to stop payment, And notifing my attorneys of this grave unjustice, knowing that hundereds of citizens are taken advantage of.
Respectfully and Sincerly,
John May Esq.
2018 Lake Churchill
Grayslake, Il.
60030

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