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October 20, 2008
luminous brite refills
I only ordered the free trial.I did not realize there is an automatic enrollment in the auto shipment program.
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October 18, 2008
I went to their website to cancel and the website could not be found
They gave me a website to cancel shipments and the website could not be found.
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October 16, 2008
scam, charges unauthorized to credit cards
This company relies on pulling people in with a free sample then charges people's credit cards if they don't cancel right away. They charge $88.97 for a tiny little bit of tooth whitening supplies. They do this because obviously their product is not good enough to market it in an honest way. They put conditions in fine print as they know most people don't read the whole agreements. Even if you don't like the product they say you can't return it, and you are stuck with the bill. This is pure fraudulent, deliberately deceptive marketing. Beware honest, good people. These people are scammers.
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October 15, 2008
Fraudalent Money Withdrawals
I never agreed for this company tocintinually withdraw money from my chekcing account without my permission. I received a shipment, have returned it, and has repeatedly tried to call/visit website to cancel, to no avail. When I call, I am put on hold for hours, and hours, no one ever answers the phone. I feel this company is fraudalent and is stealing money from me and more than likely others. I want my money back as soon as possible.
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October 15, 2008
misleading advertisement
no where in trial product advertisement was there a 20 day return and cancel policy noted.was not informed of an automatic 30day plan enrollment.. also before any 20 day period was up an automatic 2nd delivery and charge to my account from the shipping use of a credit card was utilized. also cannot access the 24 hr cancel site as they advertise. apparently from the looks of their site now, i am not alone.
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October 14, 2008
rip off
I Signed up to receive a free trial of their product and was unable to get to anyone to cancel any further shipments and was sent a 30 day supply for $88.97 which I don't want and will be returning but have been charged for.
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October 11, 2008
ripped off
this company did not allow me to cancel my subscription within the 20 days which was supposed to be the amount of time i was given . i was promised the product within 3-5 days it was 10 days later that it was delivered and then they still had the nerve to deduct 88.97 from my bank account without giving me ample time to try the product. and their website is not available. being that it is a weekend i now have to wait till monday to call and dispute this which probably will be the wrong number also.
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October 10, 2008
Only order the sample didn't sign up of the one month supply
I only order the sample supply, I've received two packages. I went to their web site (www.LuminousBrites.com/cancel) and it doen't come
up. It states you can visit their web site 7 days a week.
I will send the product back and have them credit my
card, if I can get ahold of them. What a scam.
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