Luminous Brites

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1 stars
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Category: Business & Finances

Contact Information
United States

Luminous Brites Reviews

Tippy December 22, 2008
Fraudulent Charges
I was fooled into thinking that luminous brites was a reputable company and just wanted me to sample their product. They mailed the product with absolutely no implication that I was on a trial period and that my card would be charged twenty days later for $89. I tried to contact the company several times and no one picked up the phone. Two days later I received a generic e-mail from them saying that I had committed to these charges after I didn't cancel my free trial membership. I never thought of reading the fine print. I disputed all charges with my bank and in less then a week all money was refunded to my account. I have learned my lesson and will never input my credit card information unless I am positive I am on a trust worthy site. I just hope that others who have been misled by luminous brites understand that they can get their money back by simply disputing the charges.
Libby Bridges December 22, 2008
luminous brites tooth whitening
I ordered a "free trial" of this product for s&h only. For 3 months now $88 had been drafted from my account with my permission. I have not been able to contact this company my e-mail or telephone. But the money continues to be drafted from my account. Also the very expensive product is CHEAP and not worth even the s&h. I have used it as directed and have noticed some difference but less than with using Whiten Strips. I hope anyone considering this product reads this and chooses NOT to!!!
Jayne Gasperson December 22, 2008
Never received original "free sample " for which I was charged $4.99 + $1.00
Originally agreed to a "free sample" for which my credit card was billed $4.99 +$1.00. NEVER RECEIVED anything until this package containing 2 gel squirts & 2 trays for teeth. arrived indicating I was charged $88.97 because I didn't cancel within 20 day. BULLSHIT! 20 days of not receiving anything.
I want $4.99 +$88.97 credited to me!!!
[email protected]
Alejandro Vazquez December 21, 2008
Never received merchandise
Luminous Grites free trial was ordered on October 19, 2008 and a charge of $5.99 was issued to a Visa card ending on 4398. As of December 21, 2008, I have not received any product or communication from the above mentioned institution.. I would like to receive the product or a refund in case the product would not be available.
Thank you.
Alejandro Vazquez
sullivan8908 December 21, 2008
Never authorized for this...
Like others on this site, I am cancelling any transactions from this company. I never authorized this company to charge my credit card other than the initial $4.oo for a trial. In no way did I ever, nor will I ever, pay $88.97 for this rediculous product!!! Take this charge off my bill immediately and cancel any further shipments!! I need a RMA# immediately or I will file a dispute with my credit card company and a complaint with the BBB.

Sherry Sullivan
Wonder Lake, IL 60097
Tiffany December 20, 2008
has company changed names
Does anyone know if Luminous Brites changed the company name to Ivory Smiles? Ivorysmiles.com looks exactly like luminousbrites.com.
Candy December 20, 2008
unauthorized money deduction
Luminous Brites will deduct $88.97 from your bank account. If you gave them your debit/credit card number, you can prevent this company from STEALING your money by canceling the card and having the bank issue a new one w/ new numbers. Therby blocking the w/drawl of funds from your acct. I realize this sounds like a lot of work, but it isn't. It is worth your 10 minutes on the phone.
susan December 20, 2008
cancellation
Ordered trial only, did not authorize further shipments to be billed at $88.97 every 30 days on my credit card.
CJR December 20, 2008
unauthorized charges
I tried to call and cancel several times & was refered to web site. could not cancel there either. charged my account $88.97 without my consent. You can't get a person to give you a RTN code so you can return this junk. They will not accept the return without the code. I am reporting them to the California Atty General. This was a lesson learned about giving a card number to strangers. Only deal with companies you know. If I lived there I would be on their doorstep & picket the place! A bunch of scumbags run this company. Their parents must be scumbags to have raised such garbage. As is said " The apple dosen't fall far from the tree.
Fill December 19, 2008
Unauthorized charges
I signed up for this 'free 14 day trial' offer, paying just for shipping and handling. When you sign up, it states NOTHING about continuous shipments. You give them your card number and you must click on the box stating that you've read their 'terms and conditions'. BEWARE - you cannot read their terms and conditions because there is no link to it.

When I agreed to this I thought I was being safe I looked over the whole page and didn't see anything about a subscription. I can't believe I fell for this. I feel like a fool.

I have contacted the company and my bank. I hope I can get this resolved before Christmas.

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