I specifically look for fine print to read. I work at a bank and have learned many lessons there. I ALWAYS look for fine print and never sign anything with blank spaces. I'm very meticulous when it comes to stuff like that. So when I saw that Crest was offering / endorsing this teeth whitening product, after doing a little research about membership information and fine print, I found nothing of the sort on the website. I decided to try it. It was only $4.99 and there were no strings attached. I later got a package in the mail and was wondering what it was. I opened it and it was a shabby excuse for a kit. Nothing like the kit I saw on the website. I decided not to use it. I still have it up to this day.

Doing a routine check of my email and finances I came across an email from Chase saying that a transaction that I recently made has exceeded my transaction limit that I had set. Naturally i logged on to my cradit card account and realized my credit card balance is different from what it should be. I checked the recent activity and saw that it was for teeth whitening. But I never would sign up for teethe whitening that would cost me a whopping $88.97 per month! I have a dentist! I then remembered that I had ordered the 'SAMPLE' online. I immediately called my credit card company to file a dispute but being that it was after midnight that dept. was closed. I thought it was a mere mistake because I have had that happen to me before, it was an error on the company's part and it was quickly resolved.

I went back to the Luminous Brites website which to my surprised has changed. It's no longer Crest now it's Aquafresh! And low and behold there are now terms and conditions listed below the title line on the order site and right before you click on through to confirm your order. I Googled the company name and found a SEA of reports and complaints. I Googled the address and what came up for suite 2 in that plaza was a Chiropractor's office. I realized that I too have been scammed and I am in such rage right now it's not even funny. I will do anything to get my money back. That $88.97 could have bought groceries and gas for my car, even pay a few bills. How do people live like this and do things like this to people?

I will gladly assist in any legal action that will be taken. Count me in!

I have tried calling their phone number for a week. I get put on hold for long periods of time, then disconnected. I want to return the product to them, as I did not order it. I think my teenager ordered it. Also, I want a credit to my credit card for $88.97 that WAS NOT AUTHORIZED by me or my wife. This company is ripping people off! I'm going to file a report with the Better Business Bureau, also.

Sincerely,

Arthur Anderton
2052 Almendra Court
Paso Robles, CA 93446
[email protected]

You have twice deducted $88.97 out of my checking account which was unauthorized. Refund me $177.94 immediately. Once the RMA is received I will reutrn all your worthless products.

My name is Tracy Corsitto-phone # 631-805-4568. This company took out of my account an unauthorized $88.97 . The worst part is that the customer support center # that I had dialed couln't even help me at 1-866-360-1477. My email address is [email protected]. I never even received any product--want to know who signed for this product--i want my money back in my account.

Thank you,

Tracy Corsitto

Sending more kits without our ordering and automatically charging $89.47 that was not authorized. This appears to be a scam. We are unable to contact them to cancel the product, because we are put on terminal hold.