i received a trial offer and was under the impression i would be charged only $4.99 and now the company is debiting my account for $88.97. i have emailed the company and called customer service. i am not receiving any feedback from the company and they are continuing to debit my account for this amount. this is a fraud site and don't accept any trial offers from them..

i am requesting an awaiting an authorization number to return the merchandise i received, but no response.!!! if anyone has any information on how to handle this, please contact me @ [email protected]

thank you

This business is a joke. They claim to of sent you a product and bill you for merchandise that you have not ordered or wanted. Why they are still in business is beyond me. Do yourself and everyone else a favor and put in a complaint with BBB of California. I did.

I agree with all of the above so I won't repeat all of the similar experiences. I have gotten through to someone two times, but got no where with them. He tells me the only way to get anywhere is to email your concerns to [email protected]. I did that and got no response for about 7 days. Called him again, and he said they did respond but he could not see what the response was. The same or next day I had a response form them and it was as follows:

The terms and conditions, which you were required to read and accept upon ordering clearly explained how the program works. If the terms and conditions were not agreed to, the website WOULD NOT process your order. We have thousands of customers who actually read these terms and conditions and either cancel their membership within the allowed time period, or choose to keep the product for many months.

They did not address any of my concerns about a refund (with my offer of any shipping of return product at my expense) and confirmation that my subscription was indeed cancelled. All I recieved was their sarcastic remark above. I emailed them again and am waiting to hear more. Will keep everyone posted if I get anywhere, which I doubt...

I ordered a "free" trial and paid S&H $4.99. I had no idea they would be charging me $88.75 after that. The hold is on my bank account right now and I have not received further product after the trial nor a bill, yet this money is going to be debited from my account. I do not want this product and I want the money back in my account. After reading complaints of others they are saying this company automatically enrolls you in a monthly program which they do not tell you when ordering the trial. I want this cancelled and the money back in my account.

Misrepresented product using Crest Brand. Misrepresented product showing picture of complete kit. Received cheap tooth trays and 3ml syringe of ??. No ingredients on label. Possible health risk to some. Claimed to be sending a FREE trial $4.99 SH costs only. Tried to cancel within 20 day trial. No response to emails or phone calls. Billed $88.97 on my credit card. I want to cancel any membership I may have been tricked into. This is the site the company gives for membership cancellation? [email protected]