This company is not doing business properly or honestly. I did follow-up an e-mail solicitation for a free trial sample of Crest Tooth Whitening Gel. I was asked to pay $4.99 for shipping and handling plus 1.00 insurance. I was billed(on my Credit Card) a charge of $5.99 at the end of October. Three weeks later I did receive my sample, but imagine my surprise when I received my CC statement and was charged (on Dec.1st) $88.00+ for another shippment I had NOT agreed to purchase. All contacts (e-mail and other) have gone unanswered and my phone calls go to a voice message that puts me on hold w/music and is never answered. I have alerted my Credit Card holder.