I also lost my $200 deposit because the slime ball salesperson they sent to my home lied to me telling me he was a manager and giving me a "special" price that was ONLY AVAILABLE THAT DAY. Special enough that I called the next day to cancel, because I had a very bad gut feeling about the company, that they dropped the price immediately $900. I agreed to this price and kept my original installation date. I had a few questions previous to the installation date but the person that emailed me was on vacation (convenient) and no one would call me back. They called my house at 6:43 AM the scheduled day of my installation, woke me up, scared me to death thinking something had happened to someone in my family; I told them to saw off. Who does business this way? I will NEVER use this company again and I hope this helps save someone else the headache and hassle of dealing with this slimy company full of liars and incompetent people.

Luna came out to quote installation of hard wood flooring in my kitchen. Quoted $1900.00. When I said I wanted to get other quotes they dropped price to $1500.00.
When installers came they said I had to remove old floor first at extra $$$. I said no. They have stalled for weeks returning my deposit. First it was "in the mail" Now it is because the owner has not yet signed the check. I have a feeling Luna is going down the tubes. STAY AWAY FROM LUNA