Luxury Autos Of Queens

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Category: Automotive

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United States

Luxury Autos Of Queens Reviews

Kevin T March 28, 2011
Worst place ever
I bought a car in Oct 2008 from Luxury Autos Of Queens. Since the 1st day itself i am facing so many problems which i told to the dealer during the first 2 free services but they have did nothing about it. When the problems became life threatening i contacted Newman Bruce but i have been getting just emails from them with no action. Post my complaint and i got a call from the dealer to check what complaints i have. They kept the car with them for 2 days but most of the problems still persist.I again complained but nothing happened & they said they are reopening the case. Post that nothing has happened. The list of my problems are endless with the 1st being life threatening & i have been saved from accidents 5 times just by God’s grace. The problems are :
1. While driving the car just shutss off & i loose all controls. The car just stops in the middle of the road. This happens everyday & i just drive in constant fear. This is very dangerous as there is no control on the car inlcuding break as everything is controlled electronically.
2. Nagging sound from Dashboard
3. Very hard Gears
4. While changing gears there is a very loud noise
5. The boot lid makes a big noise while closing
6. When we use vipers the water come on the driver’s side window.

I strongly suggest not to buy anything from Luxury Autos Of Queens. These people are THE WORST.
Elvis July 18, 2009
Beware of this company
I purchased a used car from Luxury Autos Of Queens as well as an extended warranty. I brought my car in to have a specific problem with the cooling system addressed while still under warranty. They claimed to have fixed the problem but I had brought it back over 6 times for the same problem. Bottom line is the car was not fixed correctly while under warranty and I paid several thousand dollars to them to fix or replace parts that they thought the problem could have been. I finally brought it to an independent shop which diagnosed the problem as clearly being a blown head gasket, which Luxury Autos Of Queens denied the problem could possibly have been even after I had asked them about it several times. I sent a letter to Newman Bruce, the owner, over 2 months ago and never recieved a reply from him. This company treated me horribly, beware!
Jerry May 28, 2009
Avoid Luxury Autos Of Queens!!!
Luxury Autos Of Queens is the worst car dealer ever!! I would not recommend anyone buying any type of vehicle in there. Me and my fiance went in after getting an online quote from another luxury car dealer in NJ. I called a Luxury Autos Of Queens dealer and he said everything would be ok and would have no problem to match the same price for this vehicle I would like to purchase. When I arrive, this same person (I believe is was Newman Bruce) just told me no, we cannot do this price after all and told us if you get it from another dealer. I would not give you any service by the manufacturer.

That being said. you can tell what happened next.
Jason Polan May 15, 2009
Auto Gallery Motors
I purchased a used car from Luxury Autos Of Queens as well as an extended warranty.
I brought my car in to have a specific problem with the cooling system addressed while still under warranty.
They claimed to have fixed the problem but I had brought it back over 6 times for the same problem.
Bottom line is the car was not fixed correctly while under warranty and I paid several thousand dollars to them to fix or replace parts that they thought the problem could have been.
I finally brought it to an independent shop which diagnosed the problem as clearly being a blown head gasket, which Luxury Autos denied the problem could possibly have been even after I had asked them about it several times.

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