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Dackole
June 8, 2011
Unacceptable service and poor communication
Unacceptable service and poor communication. Nobody answers their phone or emails. I made my order on Mar 8th and they forgot to deliver a headboard and one of the wardrobe doors was damaged (when they delivered more than a month later!). It is June now and still I have not received the missing headboard the replacement wardrobe door is USED! Additionally, the quality of the "designer" furniture is far from decent. They are made in Turkey and you get half a sheet of Turkish instructions with your flat packs. I had to pay a company to assemble my furniture, and so far it has cost me an extra £150. STAY AWAY from Lynda Marconi. It is better that you pay a bit more and buy from a major retailer. I wish I had never paid this unprofessional guys 1, 500 pounds!!!
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Galven
April 30, 2011
Pictures looking good and tempting but products doesn't looks the same
Horrible, cheaters, quality less products. I ordered gossip table and ferrozi bed. When I got both of them are damaged. Gossip table wheel broken for some chairs. Ferrozi bed has got lot of cuts. Agreed but worst part is no response from them. Person name is "Amo". Never picks the phone. 2 years guarantee is a joke. Money gurantee is a joke. He is so useless. So friends be very careful. Pictures looking good and tempting but products doesn't looks the same. Better see it before buy. Also person is os irresponsible.
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Kalibulin
April 16, 2011
Personally I think this is an extremely dodgy company
DO NOT GO NEAR THIS COMPANY! I ordered my son a car bed from Lynda Marconi, paid over the internet, money was taken the day I ordered the bed. The lead time for delivery was 2-4 weeks. After 4 weeks of not hearing from them I tried to contact them - I couldn't speak to anyone as they never answer the phone! I tried emailing them - and I had a reply two days later to advise me that the bed had been damaged, so they would order me another one, which would take a further 4 weeks but they would pay me compensation of £35.00 on delivery of the bed. Another 4 weeks past - no contact - I phoned the company, no answer. I emailed them, no reply. After 12 weeks, one day I phoned the number none stop until someone got fed up and answered the phone. I was told that they would find out about my order and phone me back, no call back! So I emailed them, they finally advised me that the second bed had also been damaged and that they were cancelling my order as they could not fufill it - they would refund me the full amount which would take 5 working days! Didn't receive the refund, luckly I paid by credit card and contacted my credit card company. Customer service is absolutely shocking, they don't even answer the phone using the company name. Personally I think this is an extremely dodgy company - DO NOT PART WITH YOUR MONEY!!
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