Maaco Auto Body

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Category: Automotive

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United States

Maaco Auto Body Reviews

Fiix June 15, 2011
Scam
I took my car to the Maaco in Memphis Tn and they have a sign for free estimates and that girl Tracy charged me $20 for my estimate! She said the sign was incorrect!! I went ahead and paid her the $20 and like a dummy I took my 02 Benz to them for the paint and body work. I should of had them call me before they painted it because the body work was awful! The paint job was GREAT! but the body work, AWFUL! You could see scratches and they left a dent! When I came to pick up the car they refused to re-do the body work! Stuck with a bad job!
Pagenos February 14, 2011
Pain in ars
I payed Macco in Ohio almost 2000 dollars to paint mini truck. Charged me extra to remove rust they did not remove. Over-sprayed on my 2000 dollar rims and manged to miss spots and paint the interior of my truck and sprayed back window. There was other missed spots also. when i saw my paint job i almost cried it was so bad. Made them fix it after some delicate words. paint job is still sub prime and the paint is selling around fenders. IF YOU DO NOT SAND YOUR TRUCK THEY WONT. It okay but if your looking for a custom or good paint job pay the extra money!
Pkbhemi February 9, 2011
Terrible paint and customer service
Took my vehicle to Maaco on Smith street in chesapeake va.

for 500 dollars got the worst paint job i have ever seen.

they did absolutely no prep work whatsoever painted directly over dirt and also a rag that was in the bed of the truck couldn't even take the time to hose the truck off. they also broke a mirror on the truck and just set it on the seat and didn't say anything about it. They also drained the radiator of all antifreeze for what reason I don't know and never filled it up, I drove the truck from an hour away with no problems and had to tow it home after they worked on it.

So i call there customer service center which is at the corporate level and they can do nothing the shop is a franchise operating under Maaco's name but can do what they want with no recourse what a joke. Also the owner of the shop A.J. Inges has been charged with insurance fraud several times, this place should be shut down.
Maccosucks February 8, 2011
Avoid
I had the unfortunate opportunity to deal directly with one o the main principles of Maaco. He is underhanded and will take advantage of you at every turn.

There are many honest and quality car repair places so look around. Don't take my word for this- check the web. Many have reported how dissatisfied they have been with the quality of service. They have been know to take your money. Like I've said .. look up the reviews and see for yourself. A good dealer uses quality part, service and stands behind their work. I have not found that to be the case here.
Mr M February 7, 2011
Threatens me after ruining my car
I bring my car into Sarasota MAACO for the bumper to be painted and warranty work to be done, Edmumdo says "Let me get Mike he is the Owner", Mike agrees to the work. I come to pick it up the work is not done, Mike says Edmundo is the owner he didn't want to do the work. Mike screams at my Wife and I, threatens us and puts my Wife in fear I was calm cool, just stood there. The worse auto body shop by far lies no work awful no satisfaction no regard for the customer none.
Oldbutgoodie January 31, 2011
Beware
Macco in Hickory, NC had our car five times from 6/2010 till 12/2010

They painted our car 3 times and each time it got worse.

We have over spray on windows, door jams, door locks painted over, scratched trim and tail lights. Our car is ruined and the owner will not look at our car. We got the best paint job they had and paid an extra $150 for prep work, thinking it would be done right. Our paint also had trash in it and after the fact they tell us they are allowed a certain number of pieces in each panel. I wish they had told us this on the front end.The bottom line is these people are crooks. Keep your car and money away from them.
Ali June 22, 2010
Bad experience
I Took My 1995 Honda Civic Painted at Maaco at 2617 Lathrop Ave Racine W 53405. The Original Paint Job Was Purple Factory Color... I told them I want civic si blue He told me about $670.00 For It plus the Hood. I couldn’t believe the price was that cheap? I know for a paint job cost about 1, 500 and up. I told Him you’re not going paint over the original color are you. He said No If I painted Over the Original Paint and you took it to the car wash what do think it’s going to happened the paint will come off that’s what he told me I said are you going sand the whole car he said yes to the metal plus there was some dent on the car too there was going fix it too Everything for $ 670.00. I said to myself something is wrong why is everything Cheap.

I Took My 1995 Honda Civic Painted at Maaco at 2617 Lathrop Ave Racine W 53405. The Original Paint Job Was Purple Factory Color... I told them I want civic si blue He told me about $670.00 For It plus the Hood. I couldn't believe the price was that cheap? I know for a paint job cost about 1, 500 and up. I told Him you're not going paint over the original color are you. He said No If I painted Over the Original Paint and you took it to the car wash what do think it's going to happened the paint will come off that's what he told me I said are you going sand the whole car he said yes to the metal plus there was some dent on the car too there was going fix it too Everything for $ 670.00. I said to myself something is wrong why is everything Cheap.

The Dropped off the car on a Wednesday May 5 2010 he told me the car will be done on Tuesday May 11 2010. I drove by on a Friday May 8 2010 the car still sitting there hasn't been touched.

I went Tuesdays May 11 2010 to pick up my car because they told me it will be done. The car was not finished the excuse was they ordered the wrong hood for my civic. I said well is the civic painted he said NO that's the day they told me to come and pick up the car. I said when is the car going to be done he said Thursday so now it's more than a week.

Let's look that the Problems, Liars after Liars, Bad Customer service, No Experience in the Business. Let's continue the Story.

I went Thursday May 13 2010 to pick up the car unfortunately it's still not done I kept my cool. I was really pissed off. I asked them again when is my car going get painted he said the car will be done tomorrow I said what time he said around noon.

I went Friday May 14 2010 around 12:15 p.m pick up my the car. The car is still not done or painted he told me pick it up around 5:00 pm...how can a car be painted in 4 hours that's something I do not understand. I went 5:00 p.m to pick up the car it's still in the painted booth he said it will be done in 15 Minutes you can drive when it's done the car was paint they have not fix the dent or sand the whole car I can still see the original factory paint purple your going love this they paint over the rust oh my God are you kidding me.

I went back to them June 1 2010 I talked to the Manager No Experience I have no idea why they hired this guy talking all *** to me. I showed him all the problems with the car why they did a horrible job on my car. I told him is the car sand He yes...I said why do I see my original color thats purple plus you guys painted over the rust part I showed him. he didn't have an answer for me I also showed him they painted over door marrows with my tape over it. He said what you wanted me to do. I said I want my money back because I do not want you guys to touch my car you guys did a horrible job on my car. He said he's not going to give me my money.

I have did a research about this company I found horribles things about this company. They are a lot of consumers out there really mad about Maaco what they did to their cars. I think this franchise has no experience about painting a vehicle. you can buy a franchise I mean if you have $75, 000 you can be a part of a franchise. On their website it says And if you are worried about not having automotive experience, that is not a problem at all. Maaco is a retail oriented franchise business with successful owners from many walks of life thats on their website. So if I have the money and bought a franchise Maaco and I have no automotive experience you have no right to touch any consumers vehicles.
September 26, 2008
Terrible experience
Maaco is the dirt capital of the paint world they painted a car for me if that's what you would call it. The car looked like it was painted in a sand storm the deluxe job must come with dirt the manager and owner said it was a nice paint job. The owner got real mad when i told him that a five year old could do better with a brush. I can't see how anyone can stay in business doing *** work like that.

I learned a lesson that cost me 1, 100 dollars never let maaco at menomonee fall's Wisconsin or any maaco paint a car for me.
April 7, 2008
Buyer beware of Maaco of Garwood, NJ
I took my 1998 Honda Civic to Maaco Auto body in Garwood NJ on 2/29/08 to repaint my vehicle. I picked up the vehicle on 3/7/08 on a rainy day so I was not able to check out the vehicle for any defects. The following day it stopped raining and I was able to inspect the vehicle for any flaws. Upon inspection I noticed scratches, missing paint on front bumper, dings, paint drip on rear spoiler and back bumper. I returned the vehicle on 3/10/08 to repair all flaws. I picked up the car on 3/14/08 and the only thing that was done was the front bumper. They never touched the rear bumper, spoiler and scratches like they were supposed to. I returned the vehicle on 3/31/08 to have the rear bumper and spoiler re-painted and scratches buffed out. I picked up the car on 4/2/08 and the rear bumper now had paint drips on other areas, the spoiler was never repainted only touched up, I was promised that it would be repainted. They have been rude and no responsive to my problems. They called me "petty" when I pointed out the problems that need to be repaired and said they were done with me after this last repair. I paid them in full and now that they have their money they don’t want to help me. I need help in getting this problem fixed. I will be dropping off the vehicle once again today 4/3/08 to once again have the repairs done. I have lost a total of 3 days of work because of this ordeal and never mind the gas and miles put on that car and my own.

Buyer beware of this body shop! They’re frauds! They’re rude! Dont do business with these people!

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