Maaco

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(23)
Category: Automotive

Contact Information
United States

Maaco Reviews

Seezam June 26, 2011
Wrong color paint job
Picked up vehicle and it was painted the wrong color. I ordered smoke gray and it came back an army green. Owner said it was the gray color I ordered but that it had a green tint in it.

Fenders were supposed to be silver but owner forgot to write that down and when I picked it up he said "oh that was my mistake".

He said they couldn't repaint for at least a week. I had to get to my destination and wouldn't be in the area next week. The vehicle was not coming back this way.

Would not recommend or go there again.
Wise18 April 6, 2011
Rip off
please do not use the Marco off story road in Irving, tx. I went there twice in the old man was trying to sell me by saying I need the heavy sanders. Which would raise my price about 300.00. I went to a different location they paired my car and it looks new again.
Vlawp March 27, 2011
Cheating and Very Rude
Hi, I took a brand new bumper for paint job to Maaco in Patterson NJ, because he (Tim, the owner) had told me a price of $100 over the phone. I asked him some questions to gauge how much work is involved and he gave me vague answers and answered in "it depends". I also asked him if the finish will be good and he assured me it will be good.

The next day Tim tells me that the bumper is ready when I went there to pick it up I was disappointed. The finish had sand and tree particles on it. I asked him "Why are there particles in the paint?". He answered "For $100 I cannot do anything more than this." I told him "This is negligence. The bumper after painting was not kept in a clean place to dry". He answered "We don't have a clean place. It is all dusty here. If you want take the bumper as it is or you can leave the bumper here and not pay for the paint job. For $100 I don't have the time to answer your questions. I am hungry and tired and I have to leave soon" I said “It was your price. Not mine. If you had told me this yesterday I would not come here. I would not have left my bumper here for a paint job knowing you don’t have a clean facility.” I finally paid him the money ($103 ) and took the bumper with me. Tim is incapable of doing a good paint job.

Guys, when he took my bumper he spoke as though he does the best job in the word. Such guys are quick to take money and it comes to quality they cheat. He was talking as if he was doing a favor on me by painting. It is very obvious that any customer expects at least sand and tree particles not to be there in the paint job. That guy Tim, was very rude and arrogant and he definitely cheated by deceiving me.If you know a place where I can place a complaint on him please let me know.
Laziestcrow February 23, 2011
Factory tight steering droped, off broken steering returned
I pulled 2 doors at U Pull It brought them to the Maaco in Shoreline Wa. agreed on $800.00 to straighten post and install doors. They would keep the car over the weekend and I would pick it up on Monday. I spent 3 days in a motel Monday it wasn't ready I picked it up Tuesday, an additional day in motel. After driving it I discovered the steering was broken Bring this to there attention I and my car were insulted, and they refused to repair it. I spent over $1, 250 w/ t.loss title.license's, tabs, trip permit, motel. This is a rotten experience from a rotten company.
Jcrocker4 February 22, 2011
Ripoff Paint Job and Body Repair
Purchased most expensive paint job at Maaco in Orange City, Fl. Got runs, drips, painted tires, masking tape still left on in places, gaskets and door panel clips broken or missing or not reglued, body repairs done with filler instead of metal brazing - rusted through in three years. Every time I see the Maaco ad, I become angry at the assurances received when I agreed to the repairs. Because the hood had to be redone three times, car not ready when promised - was allowed to take it home and got a two inch gash on hood from a stone - Maaco refused to fix it even though it was because the paint was fresh and too thick. I feel like I wasted my money on an amateur job.
Macco car services December 15, 2010
Trunk
They painted my car which was fine. I found my trunk with the plastic bar missing and all the padding was all messed up. I drove from Henderson to Craig to see what happened and if they could help me. They were so nasty and said that they didn't get the car like that. I said I would never leave my trunk like that. I have a warranty for 3 years and they told me to go to Chevy because my car was a 1999 Chevy that I had painted.
Tango October 25, 2010
Totally unprofessional, constant lies
We took our vintage volkswagon in for paint and body work. we were told if we prepaid for the parts the car could be completed in 1 week. After two weeks and being told they were having difficulty with rust on the wheels, we saw the car and only the new parts had been installed, nothing done on the preparation for painting. the manager, James Cisson threstened to call the county police when we confronted him with the lies he had told us. after the third week the car was to be delivered, and when we went to pick it up, there were multiple flaws in the repairs and there was a hole in the new running board we had purchased. Despite numerous phone calls and four trips to get the car when we were told it would be ready, we were never able to talk to the owner. we spent over 2700.00 and have a substandard paint job. these people are just liars and cheats. we hope no one else has to go throught this.
Sirpur August 16, 2010
Horrible service
I read all the reviews here, but I went to Maaco anyway because I didn't see any complaints on the local Maaco shop where I live. That was the worst mistake of my life. I wouldn't let them paint a dog house for me now. I spent $2300 on a crap paint job. I could have done better with a spray can in my back yard.

This is what was wrong with my car when I picked it up: 1. Jared sprayed water all on my car before he brought it around, so I couldn't see the paint job that well. 2. They didn't paint behind my grill. 3. There was a spider in the paint. 4. There were runs in my paint on the passenger side door. 5. There was a chip in the paint in the door also. 6. There was rubbing compound left in the paint in spots all over the car. 7. The inside of my car was so dusty that it looked like somebody had busted a bag of cocaine in my car. 8. The paint is already coming off my bumper, and it was only painted three weeks ago.

I took my car back for it to be fixed, and all they did was paint behind the grill, and that's it. I wasted my money. Please, don't make the same mistake I did.
cindy mills June 22, 2010
nightmare paint job
i finally gave up after maaco kept my 1994 Z28 for 4 weeks...paid $1640 for the worst paint job you can imagine. i am the original owner of the vehicle and have had the car painted one time before and let them know what i was expecting in a paint job...everytime i went to pick up the car there was a list of things wrong...very sloppy taping, lots of over spray, missed paint, lots of bugs and dirt in the paint, drips, crackle on the entire hoodbubbles, etc. they also managed to spray my engine and car interior...took me half a day to clean out the inside of my car...nothing was done right...everyone who has seen the car could not believe how bad things were...local chevy dealer, 3 body shops and multiple detailers...was going to take them to small claims but just had surgery and can't handle the stress...i contacted maaco consumer relations and suggested they needed to have this shop drug tested
gookracing May 19, 2010
Body kit & complete paint job
On the 4/24/2010 i took my car to Maaco to have the body kit put on my car and get a complete paint job on it. i was dealing with the son owner, I was told that the est. completion date would be 4/30/2010. he told me that the kit has to be screw on and bondo over and that it would not show after its been painted. Because Maaco do allot of work for the shop i work for. i trusted Maaco would took care of me too. I did pay them the full amount of $1718.80. so I left the car there on the 4/24/2010. I waited until the 4/30, came by to check up on it to see if it was done, but only the body kit was on not painted yet, the son told me it would be done on Wednesday next week. So i waited until Friday, the son call me Friday to tell me that the car had few panel has over runs on it and that there was some pin mark were they screw the kit on, he told me that it would be done on Monday on the 5/10. I call on Monday and the father pick up the phone and told me that it still has some runs on it and it would take couple days to fix it. I came to the shop on Wednesday and saw the car was out side, and there was runs on the door bumpers, louver, dimple and sink were they put the screw on to hold the body kit in place, and that there was allot of gap on the body kit, and the hole car was painted and clear coated. The son came out from the shop and i had a talk with him, I was mad it took them so long to do the job and the est. time is 11hours and it took them over two weeks and still the car look like crap. I told him that they needed to get this problem fix or I will get a lawyer. I went be to the place were i work, later that day the father came to the shop to talk to my boss about his car was done, i ask him whats going on with my car? He than pointed his finger at my face and told me that I'M NOT DONE WITH YOU YET.
I did not say nothing to him, he left the shop. later my boss ask me what going on, I told him everything. My boss told me to go and talk to him and try to resolve the problem. next day 5/13.Me and a friend went to Maaco to talk to him and the first thing he told me that I'm about to be sue by him, I ask him for what? he told me that i tread en his son on the phone, and that he heard it from the third party. I did not tell him there was a person next to me when i was talking to his son that day. I told him that day I was mad and I did use foul word to his son on the phone but I was only bitch en. I did told him that i call the Sheriff and ask if i could take the car back and the reason why, they to me that I have every right, and that if I have a problem to call them they would come to help me to take the car back. He(Maaco) than told me that the car would be done on Friday 5/14 but he can't promise, I told him don't worry trying to get it done on Friday 5/14, i told him that i can wait until Wednesday 5/19. Today is 5/19 still no word about my car. I'm affray to go over there now. If anyone reading this please help, what I should do? I'm about to call a lawyer and the TV station to tell them about this. I just wanted my car back, I just don't wanted the car to be worst than it is. I did talk to a friend of mine, he's studying to be come a lawyer, and he told I have a good chanch of win in court. So should I do it or not? This are putting allot of stress on me. Please email me [email protected] THANK YOU

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