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Lila Sutherland
May 15, 2011
did not receive order
I purchased Frontline Plus Dogs 1-22lb 6 pack $54.95 less $5.00 coupon, total $49.95. We never received the product we ordered and paid for. My order no. was 106757, paid for with my credit card on line
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myminute
February 16, 2011
Fraud Misleading - NOT LEGIT
Website states Free Shipping they charged me $75 for Shipping and Handling, a package came to me from England about 3 1/2 weeks later with no return address label, did not open the package sent numerous e-mails to company asking them if this was their package, they told me to ship it back to them, have a certificate of mailing. They told my credit card company they never received it back, I notify the company, they asked me where I sent it, I gave them a copy of the e-mail they sent me with the address, she told me they would notify the manufacturer to see if they have it. I don't understand why they would give me the manufacturer address. I may now be out over $300 and no product. I had also tried to cancel the order 5 minutes after I order it. The company website states Texas, the credit card contact shows Yorba Linda CA and the product comes from England. THIS COMPANY IS NOT LEGIT - THIS COMPANY WILL TAKE FULL ADVANTAGE OF YOU - PLEASE LEARN FROM MY MISTAKE
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lynn martin
January 31, 2011
took money out of account no order
took money out of my account got interceptor but no flea medication frontline plus . order no. 99271 placed on 1/3/11 took money out on 1/5/11
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lynn martin
January 31, 2011
took money out of account no order
on 1/3/11 orderered frontline plus cats order no. 99265 it is now 1/31/11 not recieved the product tried to call no answer diverted and also said closed on phone. took out payment 1/5/11 from my account please email me( [email protected] |
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jim wier
January 12, 2011
products never arrive
orders never arrive. will not talk to you. do not answer e-mail. THIS IS A REAL RIP OFF !!!
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deeser1
June 2, 2010
Company Policy
STAY AWAY FROM THIS COMPANY!!! Extremely POOR customer service. Order took 3 weeks to ship. I rec'd zero information on the status of the order. I tried to cancel the order and was denied by the company stating all sales final. AWFUL COMPANY to deal with! Extremely rude!!
BUYER BEWARE!!!
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mlrwood
May 28, 2010
FRAUD
On April12, 2010 I received and paid for, through electronic withdrawal from my account, not one, but two withdrawals for flea meds totaling $102.95 per order (2) orders the MAAK people told me I had ordered. Now I received two emails today (May 28, 2010) saying I have two separate orders being shipped that I ordered on April 12, 2010...the VERY day my money was withdrawn before.
I didn't realize they worked out of England and sent the meds with "sample" on the outside of the box...I suppose to avoid paying full postage???
Do the idiots really think people are going to take this lying down??
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sammysosa
February 25, 2010
Happy with the service
Order arrived and in perfect condition. Just what I ordered. This was my forst order from Maak 4 Pets. I will order again!
Sam
Mobile, AL
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Richard
February 25, 2009
Disreputable business practices
I ordered some Frontline and Iverhart from Maak in October. It is now January and I have not received them. I contacted customer support, who told me that the items were shipped in separate packages from separate warehouses to my location and that there was no way both could get lost. I took the issue up with my credit card company and filed a complaint. Shortly thereafter I received a package in the mail (which I had to sign for) and inside was my original bill and two plastic bottle caps. Maak Enterprises actually tried to fake a product delivery to me. I also looked on their website to find my complaint ticket, and it had been deleted, as if they are trying to erase any complaint about their service. I am still battling with Maak Enterprises. Bottom Line - which I cannot emphasize enough: DO NOT BUY ANYTHING FROM THIS COMPANY!!!
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