MacAfee

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Category: Entertainment

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United Kingdom

MacAfee Reviews

cm1chess June 27, 2011
unauthorised charges
Just found that McAfee have been charging our credit card since 2004, 7 years!! But..wait for it...unauthorised and fraudulent account using our details under a bogus email account!! We pointed out to McAfee that we do have a valid account with them for our business, however the 7 year charges where obviously by a fraudulent user who has obtained our details and used a bogus email to down load!! So what we have here is a plain and simple credit card fraud, unauthorised transactions to account dating back 7 years, and what are McAfee doing about this? NOTHING!! We requested a full refund dating back 7 years, and their reply was fickle just like their company. STAY AWAY!!!
Romaballet April 14, 2011
Unauthorised renewal fee taken without permission
I am furious that Macafee have taken £64 renewal fee from my account and then emailed me to inform me of what they had done. I telephoned them to complain only to be told that it will take 5-10 working days for them to put the money back in my account. Macafee has been nothing but useless on my computer and I even managed to contract a Trojan virus even though I have Macafee protection. I have written to request instant refund and am waiting to hear from them, if they bother. I will never ever use them again.
annoyed with macafee June 8, 2010
downloaded virus
I have recently had my computer repaired when the problem was diagnosed. The technician explained the fault was due to my internet protection (MacAfee). The informed me that this was a problem that occurred within the company itself in that they accidently downloaded virus onto the website. He then informed me that anyone trying to update their computer with MacAfee would receive it also. I was not however on the website, however I repeatedly received pop ups from MacAfee informing me that I needed to and to click the relevant link. In doing so the computer automatically received the virus and broke down. The repairs have cost me £112. 00 as this is the fault of MacAfee and not myself I would like this to be reimbursed by MacAfee.

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