Macdonalds Egypt

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Category: Lifestyle

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Egypt

Macdonalds Egypt Reviews

Mai Hassan June 2, 2011
call center
' m so upset of the delivery services i was trying to get an order over my mobile no to my office: 1st call ended with we can't take an order from you as long as you didn't give us a land line no.
2nd the call center transferred me to the costumer service and they took my old office building no. as I’ve told them that we had changed our place to a new office building and we didn't have a new land line to give it to them.
3rd the costumer service person has transferred me to the call center back which hasn't any idea of what I’m talking about and after I’ve told him the same story he asked me to hold for one or tow minutes because the system was not working.
however i can't understand how I couldn't order with my mobile no and I could only order with the land line ?
how in the 1st call the person answer very aggressively that we can't take your order unless you give us a land line no.?
and finally I’ve to say that it was really unacceptable and I wouldn't ever order Mac and you are building a bad feedback from your customers.

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