Macktakmart.com

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Category: Services

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United States

macktakmart.com

Macktakmart.com Reviews

11opele April 18, 2011
They never responded to my email about the refund
Avoid this store. We asked about a dress and were told it was in stock and would be delivered by the date we required it. We made an order. The next day got an email saying the dress would not be available until a month after we required it. We responded that would be too late, and were told our order would not be processed and that they were not charging the credit card.

A week later they reopened the order, again we said it was too late, again they said we would not be charged.
The next week the $300 appeared on my credit card bill. Every time I called they said they would refund the money, but they never did. Eventually had to go through Mastercard to get the money back.

Their 24/7 customer service does not exist. Most phone calls went to answering machine. When I tried the online chat service, they would stop responding as soon as I mentioned my order, even though they were more than happy to chat in another window when I pretended to be someone wanting to buy something. They never responded to my email about the refund.

A doubt whether this is a legitimate business.

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