I tried to download Macromedia Flash program and an accessory to make it run faster but I could not get it to work on my computer. After several attempts, I asked someone that knows more about computers than I do and I was told that my computer does not have enough mega bites. I tried to reach them at their help loggin without success and also tried reaching them at 1(877)843-8882 and left a message. I would like to cancel my download and accessory and fee since my computer does not have the capability to run the programs.