I had a Macy's card for several years. I received a new Macy's American Express card in the mail for no reason. I believed that it was replacing my old Macy's card and that it could be used at Macys as well as other businesses. I destroyed the old Macy's card and continued to use the new replacement. I made payments as usual (the old Macy's card) Then I started receiving frequent calls from Mason, Ohio. They would never leave a message! When I answered the call, it was to let me know my AM Exp bill was late and did I want to pay it over the phone. I blew up, because I felt that I had been flim flammed, not knowing it was a separate account. I told the person on the phone to send me the bill and I would pay it. Within a 5 day span, I received 3 phone calls from them. When I called the # back that was on the caller id, I got someone in India. With the unemployment rate in this country, why do companies like Macy's, who depend on American citizens

to buy their merchandise, outsource their credit department to places like India? Not only did I feel that I was flim flammed, but I am outraged that their call center is staffed in India!