I applied for a part-time job at the store and was told I would hear from them in a few days. I was about the only one that was dressed in a professional manner and when I looked around I was shocked at how sloppy some of the applicants were dressed. I will say that Macy's only hires Blacks and hispanics and a few white people to hide the fact. But most people have asked why there are no whites on the floor. Talk about discrimination. I was treated very poorly there by the younger people who have no respect for adults and poor work ethics. They would fight in front of customers and customers even complained to me about the way one of my co-workers was treating me. The Manager made it obvious who she liked. From the moment I met her she was nasty and jumped to conclusions instead of listening. Poor management skills. Ex. A customer was returning a bracelet for the third time so I called her and she yelled on the floor "you don't bother me you ask one of your coworkers to help you." (something to that effect). Then when she shut her mouth long enough to hear me out, she said "Oh I have to talk to her." She told the woman it would be the last time she would take the bracelet back and told her that maybe it was the wrong style for her...was I right, yes, did I get an apology, no. With the constant discord there, I decided to leave a week early and went to Human Resources to tell them. They thanked me and said most people just walk out on them without a word. They also told me that there were a lot of complaints about the Christmas help they hired. Do I get called for a regular job, no. Why because they don't know that most people can do a good job given the chance and if you have a brain in your head, you can do more than one thing. I was told how good I was with customers and most customers bought what I suggested.
So what is it they are looking for? No one knows but certainly customers are very dissatisfied with their customer service. I saw a regular employee verbally attack a customer. Angry people work there and I have had enough of Macy's. By the way I worked at the Flagship store and after leaving I went down and had to prove that my credit card was compromised. A security manager took the time to check it out and returned my money within 5 minutes - he look so embarrassed. The manager of the dept. I bought from assumed I was wrong and never thought that maybe one of her workers stole from me or made a mistake. Live and learn.