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Irvin
March 19, 2009
Annoying calls
For the last two weeks Macy's has been calling my phone. The phone will ring once or twice and then hangs up, not even giving me the chance to answer. This is occurring every 2 - 2 1-2 hours from 9 AM CST till about 7 PM
I do not have an account with Macy's.
When I called to investigate the customer relations in India treat me as if I am interrupting their day and are abusive.
The calls need to stop.
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ekkojohnny
March 3, 2009
Credit Card Fraud
It's good to see these other complaints. Now I don't feel so insane. The way Macys blatently turns their back on the legal system is amazing.
Macys will take your payments, then refuse your payments. You can send copies of cancelled checks until your blue in the face and they will not care. Trying to take their fraudulent claims off of your credit report is like trying to breathe underwater. It's impossible and Macys should be sued.
I guess they make their money by selling the accounts. I can't even imagine how they percieve this as customer service. They must also donate to the credit bureaus because Macys has no accontability with them. What Macys says...is the gospel.
To the people who run Macys...Do your children know you steal money so you can send them to college? They would be so proud.
Macys is a discusting cancer.
They built their customer base one by one. Now they will lose their customers one by one.
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Ruth Brauchler
February 27, 2009
late charge
Our CU sent an electronic payment on the 13th of February for a bill due by the 15th (Sunday) which was posted to my account on Monday the 16th. A charge of $25 was added to our fifty dollar bill for it was late.
Facts:
1 Macys states payments received by 5pm are posted that day.
2 The CU sends electronic payments in the early am.
I called the "customer service" and was told they would reverse the charge as soon as s/he talkked with their supervisor. The answer came back that they could only remove $10. I lost it, stating forget it I will pay the whole amount BUT close this account.
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Angry mom
January 25, 2009
reduced credit
My payment was overdue by a few days.. had no idea.. paid when they called to remind me..
Now my credit line has been reduced to $75.00 instead of $700.00...but i was told if i pay on time for 3 months on time i can ask for them to review it and bring it back up...isnt this a bit out of control?? One time late a few days??? come ona1o48
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Heather
January 10, 2009
poor place to work
I was fired because of my clothing all i was told was to wear black and I did the girl that I was working with wore jeans and a ratty t-shirt, which is not required dress code but I was fired with no warning it is unfair and injust i dont recommend them for an employer or otherwise.
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Susan
December 12, 2008
very dissapointed
I bought a sectional, the salesperson wrote down the wrong info in the order sheet and they delivered the wrong piece. I had to call several times to clear that. When I contacted the sales associate directly he told me he was going to call me back and I waited and waited. I had to call him again and explain that I was buying the expensive sectional because of very important guests coming from out of state. I asked him if they could re deliver the soonest posible and of course he never got back to me and my guests are already gone. After two weeks of waiting the delivery arrived just to see THE FLOOR SAMPLE delivered when I paid the price of a new one. Macys does not care about customer service. When you are buying and before your credit card is taken they are so so nice but once you paid forget it!
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pearl quintal
December 7, 2008
higher workers
never aply for a macys card i know they are rude and they dont explain nothing to you.they have donre me wrong 2 times shamming me in the store and i was so anger that i couldnt breath i was so upset cause this happened 2 times for the same thing. what the hack is wrong with this macys.i could of went to walmart or rosses.macys treated me like dirt and like a fool.and never even said they were sorry.
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December 1, 2008
High interest rates
I have a Macys credit card, which I use only occasionally. I went shopping there yesterday, over the Thanksgiving holiday, and made several purchases, amounting to around $200.00. While there, I also paid my previous credit card balance in full, which was only about $33.00. When I looked at my Macys statement upon arriving home, I was SHOCKED to see this written on the statement: "A finance charge in the amount of $1.00 will be added to your revolving account balance if you choose to pay less than the full balance by your due date. If that happens, the actual ANNUAL PERCENTAGE RATE charged on that account is 51.84%". There were many folks doing their Christmas shopping while I was there and I'm sure they will also be shocked to discover that they have to pay for their purchases IN FULL or their interest payment will go to just under 52%...this is absolutely ridiculous, especially in these troubling financial times. Isn't there someone who regulates this type of thing?
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October 10, 2008
Rip off company
Mattress was defective, so they tried to charge me $130 for the return of the box spring + 10% restocking fee and they were sold to us as a set! After they took it back they charged my credit card. They took my regular macy credit card payment and put a portion toward the mattress payment leaving my minimum credit card payment below the minimum payment amount resulting in a tacked on late fee of $28.00. Check your statements and make sure when dealing with them you are sure to Read everything carefully and let them know right away if you are not satisfied.
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