I had ordered the entire seasons 1 thru 7 of Mad About You from DVD Donkey on November 11, 2007 and have not received them. I tried calling the 1 800 number and was able to talk a woman named Jen who gave me the tracking # my shipment had and was told to check with www.canadapost.ca to see where the shipment is since it was mailed out on 12/11/07. When I try to enter that tracking # I am being told that such a number does not exist. I have tried calling back numerous times and left voicemails but no-one is even willing to call me back and let me know what is going on. By now I am under the impression that this whole thing is just a big rip-off and if I dont hear anything about my shipment anytime soon and get my money refunded, I will contact the Better Business Bureau and an attorney to start leagal procedings against this company. This kind of business is uncalled for, they had no problems taking the money from me that day but they can not uphold their end of the bargain.
Sincerly,
Simone Philippy