bought years subscription for "Family Handyman" and have never received any copies.
I purchased a years subscription for "Family Handyman" magazine from Magazania.com---back in November 2006. Never have received any magazines. Was charged for them. Called the number for "Family Handyman" magazine on Magazania.com and they never received an order from Magazania. Called Magazania and the have answering machine and no one calls back. Here is a copy of my original order on line.
--------------------------------------------------------------
YOUR RECEIPT FOR MAGAZINES ORDERED AT MAGAZANIA.COM
-----------------------------------------------------------------
For Customer Care, please include this entire email in your response
READ important info and RETAIN this receipt.
-----------------------------------------------------------------
Thank you for your order. The details are listed below the policies
I. CANCELLATIONS and REFUNDS: You may cancel for a full refund
within 48 hours of this order and there are no refunds for any reason
after we transmit your orders to the publishers.
II. OUR SERVICE: Magazania.com is your agent for purchasing
subscriptions and
managing your relationship with publishers. We will assist you with:
address changes, reporting missing issues, renewals, etc.
As your agent, we will make every attempt to assist with future
publisher
grievances, but we are not responsible for lost or missing issues,
business
closures, publisher data entry errors, publishing schedules, etc.
III. PRIVACY: We do not share any personal contact information with any
third parties other than to process your orders. We do email periodic
account updates and renewal notices to our customers. Unless you opt-in
we will not contact you for any other reason.
WHEN WILL MY MAGAZINES ARRIVE?
Subscriptions are fulfilled by the publishers, not Magazania.com. Most
publishers follow industry standard practices for new subscriptions,
resulting in a delivery lag for the first issue:
Bi-Weeklies: 7-10 weeks
Monthlies: 8-11 weeks
Bi-Monthlies: 9-12+ weeks
Seasonal: depends on publishing schedule
YOUR ORDER
You have submitted your order online and chose to pay using
Visa or Mastercard. Your account will be charged within 7 days.
We will securely process your order as requested.
If you have questions, please copy your Order ID: 11632114777
and visit our Help Desk at:
http://www.magazania.com/id/customer/page/contact.phtml
Thank you for placing your order with Magazania.com!
MAGAZINES:
Order Date: 11/10/2006
Order Number: 11632114777
Ordered from: w2-159.mcmsys.com
BILLING INFO
Name: Joy R. Gastler
Address line 1: 13401 Monroe Rd 1039
Address line 2:
Unit or suite:
City: Madison, MO 65263
DELIVERY ADDRESS
Name: John Gast;er
Address line 1: 13401 Monroe Rd 1039
Address line 2:
Unit or suite:
City: Madison, MO 65263
Address Type: gift
Gift eCard url:
http://magsmart.safeserver.com/zines/giftcard/index.php?orderid=11632114777&postal=65263
Copy/paste or click the url to see your personalized eCard. You may
print or email it to
your recipient.
Gift MEMO
Merry Christmas
E-Mail:
[email protected]
Phone: (660)291-8590
Order Type: visa/mc online
CC Expire date: 06/07
Family Handyman
new subscription
issues: 10
qty: 1
subtotal: 24.00
Total: 24.00