This is the second year that I have been ripped off by this company (Magazine Burst). Yeah, you'd think I'd learn. They first charged one of my Visa cards for $89. When I contacted my bank, they refunded the $89 (same day) as a disputed charge. They then charged my bank debit card for $79. When I called Magazine Burst about this charge I did get through to someone who told me it was for coffee (which I did not order). The first $89 charge was supposedly for a magazine (also which I did not order). This person told me to refuse the package when I received it and they would issue a refund (which would normally take about 30 days to go through). I refused the package and returned it to them. Now more than a month has gone by so I again called and actually again talked to a person. This person (Lynette) told me that the refund had never been put through (Oh, surprise!) but she would put it through that day and it would take "1 or 2 billing cyles" to get back into my account. Well, I still have not had the money refunded and now when I call, you guessed it - there is no one to talk to. You get a recording that tells you to hold as they are helping other customers (yeah, right) and then they ask you to leave your name and number and they will get back to you as soon as possible (yeah, right). I've left at least 20 messages and no one as yet to return my calls. If you have ever been ripped off by this company, by all means cancel your credit card(s) because they will do it again if you let them.