Magazine City

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1 stars
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Category: Entertainment

Contact Information
Virginia, United States

Magazine City Reviews

Evans January 7, 2010
Scam site
I ordered a magazine from this site for Christmas 2008 as a gift. They took the money and of this date, September 22nd, the party has not recieved the subscription. I have emailed and talked to them but only get promises. The company that handles the order, Taunton Press, has no record of this transaction. Magazine takes the money anad does not deliver. Must be a scam site.
Sulliko January 5, 2010
Worst company I have ever used
This must be the worst company I have ever used; they take your money, and send you nothing. They don't reply to emails (and no….. an automated response from a computer is not a reply!) I ordered a subscription in Feb 2008 it is now almost September and all I have is a collection of sent emails with no response, which I will be using to claim my money back. I will also try and spread the word on every review site I can, I urge every one else who has had their money conned from them to do so! This company should not be aloud to carry out business in this way.
Morsse December 28, 2009
Clearly fraudulent
In March of 2008 I purchased a magazine for a gift. It was never received. I contacted Magazine City by email and phone and received no response. In July of 2008, I finally filed a complaint with the BBB and also filed a dispute with my credit card. Magazine City needs to be fined and put out of business. They are clearly fraudulent.
akadebbie December 21, 2009
Take Money, no Magazine
My Sister ordered a subscription to a magazine from Magazine City last December for my husbads birthday. They took her $70 and as of today (a year later) we still have not seen it. I have called 5 times and emailed 10 times, but no one answers most of the time and when they do they do not care!

Horrible service!
Macall December 21, 2009
Do not waste your money ordering from this site
PLEASE DON'T WASTE MONEY ORDERING FROM THIS SITE!!! They take your money and you never get the product. Repeated phone calls get the same response. "We will check with the mail house and get back to you via email" This never happens. We ordered in November 6, 2007. This is late June 2008 and we still have received no magazine and they refuse to refund our money.

BUYER BEWARE!!!
Bekel December 17, 2009
Awful, awful, awful
Awful! I paid for a subscription online with Magazine City.com 8 months ago but still have not received. They will not answer emails or their phones. I wonder if they are a legitimate company at all. Consumers please be aware of this company if thinking of purchasing a magazine subscription, they dominate 'google searches' when surfing for magazine agents.
fgzavaleta December 14, 2009
Fraud
Is a pitty I didnt read your complaints about magazine city before placing my order. I bought a Photography magazine to them, they charged my credit card inmediately during the 21st of April 2009 and its 10th of December and no news regarding them. I sent them lots of e-mails and enquiries but no news.
Can you help me to place something in some place to demand them? Is incredible, thouth the USA was different but Its the same as it is in other parts, You never know whom is on the other side.
Thanks in advance for your help,

Francisco
Juselino December 8, 2009
Horrible
I placed an order for a magazine subscription in June, 2007. It is now Thanksgiving and I haven't received the first issue yet. My e-mails have gone unanswered and phone calls require waiting on hold for 20 to 30 minutes. Then I am placed on hold again until I have to hang up. I have been told 3 times in the last 2 weeks that they will get me an answer and call back, but I have received no call. They will not refund my money Do not under any circumstances use this website to buy magazines. They are horrible!!!
spoch December 2, 2009
Did not send magazines
On May 29, 2009, I ordered a 1 year subscription to Aquarium Fish: Canadian Subscription, as a birthday gift for my uncle. I received my confirmation email from magazinecity.com stating all their terms, how long it takes for the subscriptions to arrive, etc.

Weeks and months went by and I have still not received any magazine. I emailed the company multiple times and called the customer service number, which was an automated message saying to leave my contact info and that my call would be returned. I have yet to receive a phone call, or a reply to my emails. My creditcard was charged by magazine city as soon as I placed my order, and I have not to this date, recieved anything from them. I have, basically, been ripped off, scammed by this company. DO NOT order anything from them.
deveau November 25, 2009
Took money didn't receive magazines
Magazines were ordered July 2009, it is now Nov.25th and I have never received the subscription!!! I have sent several e-mails called their "customer service" line dozens of time and all you get is that stupid..."Thanks for holding, our service reps are taking unusually high call volumne" etc... They NEVER contacted me!

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